COORDINATOR - STUDENT EXPERIENCE
HAROLD WASHINGTION COLLEGE
Harold Washington College is seeking a full-time Student Experience Coordinator. Reporting to an assigned college administrator, the Coordinator, Student Experience supports the implementation and execution of the colleges student experience programs. The Coordinator works collaboratively with college and district stakeholders to enhance programs and services that support the academic and social transition of students. This position is instrumental in fostering a sense of belonging, promoting student engagement, and advancing efforts aimed at improving retention, success, and equity outcomes for new students. Performs related duties as required. Some evening and weekend work is required.
Harold Washington College is proud to be a member of the Caring Campus network. Caring Campus is a model of professional development that works to implement strong and consistent behavioral commitments for all employees regarding how they interact with students. As a result of this work, employees become engaged with students on a level that has not occurred before. The core benefit of this work is making a connection with students, many of whom have not had an adult who has cared about them in an educational system.
ESSENTIAL DUTIES
- Assists in coordinating and executing college-wide programs for students, including orientation, success workshops, academic alerts, welcome events, and other activities that foster a sense of belonging.
- Collaborates with college leadership and staff to support working partnerships across departments as well as with faculty to ensure seamless integration of student support efforts.
- Supports the planning, organization, and execution of major events such as new student convocations, welcome days, and open houses and other activities.
- Coordinates events and activities that connect students to the campus community, including co-curricular programs, student organizations, and academic support services.
- Supports the tracking and reporting of student participation in programs and assists with analyzing data on enrollment, engagement, and retention.
- Assists in making presentations at various events to promote and market student experience programs and services. Works with the marketing department to assist in developing student-facing materials and outreach strategies.
- Assists with the evaluation of student experience initiatives, researching and applying promising practices to continuously enhance student support efforts.
- Supports the compiling, organizing, and maintenance of program and student data and assists in preparing internal reports for program improvement and decision-making.
- Participates in work teams focused on identifying student needs, service gaps, and strategies to improve the student experience.
- Helps develop opportunities for academic and social engagement that foster a sense of belonging among students during their whole academic cycle.
- Serves as a resource to students by connecting them to available college services and providing ongoing support during their first year.
- Performs related duties as required.
QUALIFICATIONS
- Bachelors Degree from an accredited college or university in Education, Student Affairs, Social Sciences, Business or related field required.
- Minimum of two (2) years of experience in student services or a related field in a higher education setting.
- An equivalent combination of education and experience may be considered at managements discretion.
- Experience planning and coordinating events, programs, or workshops.
- Knowledge of student development theory and best practices preferred
- Knowledge of first-year student program best practices as well as principles and theories that strengthen resiliency factors for first-year students preferred.
- Knowledge of academic support structures relating to student retention and success preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Ability and willingness to work evenings and weekends as needed.
- Ability to travel between campus and satellite locations as needed.
- Ability to work within a culturally diverse environment.
- Proficiency in the use of Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).
The salary range for this position is $ $61,006 - $67,106.60.
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
This position is represented by Local 1600 union.
Benefits information is found at https://www.ccc.edu/departments/Benefits/
Chicago residency is required for all full-time employees within six (6) months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!
Additional Information