Coordinator, Student Work Experience (Grant-funded, Time Limited)

Wake Technical Community College
  • NC
  • $54,492–$68,124 Per Year
3 days ago

Job Description

Coordinator, Student Work Experience (Grant-funded, Time Limited)

Salary

$54,492.00 - $68,124.00 Annually

Location

Various/Multiple

Job Type

Full-time, Annual

Job Number

07430

  • DIVISION*

Economic and Employer Engagement

  • DEPARTMENT*

Apprenticeship

Opening Date

10/08/2026

Closing Date

10/18/2026 11:59 PM Eastern

FLSA

Exempt

  • Description
  • Benefits
  • Questions

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Position Description

Operating within the student-centered framework of holistic advising and success coaching, this position is a critical driver of program efficacy and student upward mobility. This position is directly responsible for coordinating student work experiences by maintaining operational excellence through meticulous data management, compliance tracking, and administrative efficiency in applied science program areas. Furthermore, this role spearheads targeted recruitment and outreach initiatives to expand program visibility, while simultaneously cultivating external partnerships to secure, facilitate, and monitor high-impact student work-experience and experiential learning opportunities.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

  • Maintains a thorough understanding of Work-Based Learning enrollment and compliance criteria across the college to coordinate the student user experience, including course selection, scheduling, enrollment, documentation, and reporting.
  • Understands the nuance of Work-Based Learning and Apprenticeship across college disciplines, programs, and industry sectors and can meaningfully advise students about all available and/or required work experience opportunities, wraparound college services, and enrollment in Work-Based Learning courses.
  • Promotes student work experience enrollment to departments by serving on advisory committees, engaging in student and employer outreach activities, working with faculty to identify eligible students for Work-Based Learning programs and/or apprenticeships, actively recruits students, and engages with potential employers to expand student opportunities.
  • Monitors student records and program performance data for completeness, collects documentation, and audits records monthly for compliance with state code and college requirements.

Interacts with industry partners to promote student engagement through work experience.

Supports data collection and analytics in collaboration with the Director, compiling class reports, service utilization metrics, and participant satisfaction data.

Serves as the primary liaison for faculty coordinator and student concerns, proactively addressing issues and collaborating with leadership to implement timely resolutions that deliver a high level of customer service.

Qualifications

Knowledge, Skills, and Abilities

Knowledge of excellent customer service and communication across modes (in-person, online, phone, presentations, training) and the ability to engage in:

Active Listening: Understand diverse perspectives without judgment.

Audience Adaptability: Pivot between casual student tone and formal professional jargon.

Clear Articulation: Present complex program requirements in simple, accessible language.

Familiarity with post-secondary settings and a diverse student population, and demonstrates an understanding of the following:

Student Development Theory: Understand college student demographics, challenges, and milestones.

Academic Culture: Recognize faculty workloads, student barriers, and institutional timelines.

Community Needs: Know regional labor market trends and local economic challenges.

Data Privacy Regulations: Comply with FERPA laws and student information protection

Knowledge of the importance of inter-agency collaboration and effective course programming.

Proven experience using and managing cloud-based systems and applications such as Microsoft 365, Google Suite, etc.

Demonstrated ability to maintain flexibility and reliability to work independently.

Demonstrated creativity and resourcefulness in troubleshooting, problem solving, and developing new ideas and strategies.

Ability to travel to other campus locations and work evening and weekend events as necessary.

Ability to operate in a fast-paced work environment with strong organizational and prioritization skills to handle multiple tasks and projects.

Able to work efficiently with flexibility to re-prioritize tasks when faced with unforeseen challenges.

Ability to work with diverse groups.

Minimum Requirements:

A bachelor's degree in education, business, program management, or a related field.

Two years' experience building and maintaining partnerships to support student job placement through Work-Based Learning, Apprenticeship, or Workforce Training

Valid Drivers license and approval required by the College's liability insurance carrier

Must be able to travel locally

This position requires a blend of in-person work and hybrid work hours

#IDHP

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employees professional growth.

Benefits at a Glance

Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual employees. Click here for more information.

  • State Health Plan
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Care Exchange Notice
  • Dental Insurance
  • Vision Insurance
  • Additional Supplemental Insurances
  • Disability Plan
  • NC Retirement Plan
  • Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
  • Paid Holidays
  • Prior State Service Verification
  • Supplemental Retirement Plan
  • Employee Assistance Program
  • Education Benefits
  • College Savings Program
  • State Employees Credit Union
  • State Employees Association of NC (SEANC)
  • Employee Discount Program
  • Identity Theft Insurance

For further information, please contact 919-866-7890.

Please note: Most temporary (part-time or full-time) employees do not earn benefits.

01

Please describe your experience building and maintaining partnerships to support student job placement through Work-Based Learning, Apprenticeship, or Workforce Training.

02

Do you have a valid Drivers license and clean driving record?

  • Yes
  • No

03

Are you willing and able to travel locally as needed?

04

Are you willing and available to work evening and weekend events as necessary.

Required Question

Employer Wake Technical Community College

Address 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603

Phone 9198665934

Website https://www.waketech.edu/

Numbers & Facts

LocationNC
Salary$54,492–$68,124 Per Year

Skills

  • Alliance/Partner Managementunmatched
  • Cloud Computingunmatched
  • Coachingunmatched
  • Credit Unionunmatched
  • Customer Support/Serviceunmatched
  • Data Analysisunmatched
  • Data Collectionunmatched
  • Data Managementunmatched
  • Demographicsunmatched
  • Device Driversunmatched
  • Documentationunmatched
  • Driver's Licenseunmatched
  • Establish Prioritiesunmatched
  • Family Educational Rights and Privacy Act (FERPA)unmatched
  • Health Planunmatched
  • Identify Issuesunmatched
  • Information/Data Security (InfoSec)unmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Liability Insuranceunmatched
  • Maintain Complianceunmatched
  • Metricsunmatched
  • Microsoft Product Familyunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Privacy Regulationsunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Managementunmatched
  • Retirement Planunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Willing to Travelunmatched

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