Coordinator, Tech Trainer

WestRock

Liberty, MO

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JOB DETAILS

SKILLS

Best Practices, Communication Skills, Continuous Improvement, Employee Orientation, Interpersonal Skills, Leadership, Learning Management System (LMS), Manufacturing, Manufacturing/Industrial Processes, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Onboarding, Operational Strategy, Operational Support, Organizational Skills, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Recycling, Risk, Sales, Standard Operating Procedures (SOP), Sustainability, Team Lead/Manager, Technical Training, Time Management, Train-the-Trainer, Training Tools, Training/Teaching

LOCATION

Liberty, MO

POSTED

1 day ago

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

We offer an unparalleled portfolio of innovative packaging solutions, ranging from corrugated and consumer packaging to Bag-in-Box packaging and point-of-sale displays. With the circular economy at the core of our business, we use renewable, recyclable, and recycled materials to create sustainable packaging solutions.

As a trusted partner to companies across the world, Smurfit Westrock is dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. We are committed to delivering meaningful value for shareholders, customers, employees, and the communities where we operate.

Location and/or Business/Division Details (if applicable) Title: Technical Trainer (OPTTS3)

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site Supervisor, Technical Trainers OR the General Manager (depending on size/scope of plant) and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

Completes daily technical training on the floor to assist with the Certification of team members in their roles
Partners with the site leadership team to support New Hire Orientation/ On Boarding Training
Owns tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools
Supports site specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids - to assist with training)
Develops, builds, and maintains relationships with trainees & leaders in their role
Participates in new teammate hiring process - assesses candidates' skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
Conducts training on all shifts
Influences others to be safety-minded
Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
Additional duties as assigned

How you will impact WestRock:

Improve local team performance through increasing skills and time to certification processes
Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset

What you need to succeed: Critical Skills/ Capabilities:

Growth and Results Oriented: Results oriented person that looks for constant ways to improve
Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness)
Accountability: Holds self and others responsible for actions and results
Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

1 - 3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
2 - 4 years' experience in a manufacturing environment preferred
Knowledge of Learning Management Systems preferred
Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

Facilitation/ Presentation Skills
Influencing
Partnering
Problem Solving/ Continuous Improvement
Professionalism

What we offer:

Comprehensive training with numerous learning and development opportunities
An attractive wage, reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

Smurfit Westrock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

About the Company

WestRock

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