Our client, a Health Insurance company, is looking for a Coordinator, Training for their Washington, DC/Hybrid location.
Responsibilities:
Manages the coordination and administrative support of the Learning and Development Team's daily operations including, maintaining records, providing clerical assistance, and event planning.
30% Organizes all logistics for Learning and Development such as space scheduling, shipping, hotel arrangements, etc.
20% Performs administrative activities involved in Learning and Development including training enrollment, run training reports, materials production, and room set-up.
20% Supports the development of reporting metrics to measure training effectiveness across the organization.
10% Manages fulfillment of certification program.
10% Assists with managing requests about the Learning Management System.
5% Manages Training invoices and POs.
5% Assists with managing team inbox responding to requests and questions
Requirements:
High School Diploma
1 year experience in training administration/coordination
Excellent communcation skills both written and verbal., Proficient
Ability to recognize, analyze, and solve a variety of problems., Proficient
Ability to analyze, organize, and prioritize work while meeting multiple deadlines., Proficient
Proficient in Microsoft Office applications., Proficient
Excellent communications skills both written and verbal., Proficient
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Client care programs.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Establish Prioritiesunmatched
Event Managementunmatched
Health Insuranceunmatched
Health Planunmatched
High School Diplomaunmatched
Learning Management System (LMS)unmatched
Logisticsunmatched
Metricsunmatched
Microsoft Officeunmatched
Operationsunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Reporting Skillsunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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