Coordinator: TRiO Student Support Services

Pima Community College

Tuscon, Arizona

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JOB DETAILS

SKILLS

Academic Advice, Analysis Skills, Budget Management, Budgeting, Career Counseling, Coaching, Customer Support/Service, Data Collection, Data Entry, English Language, Faculty Administration, Financial Aid, Financial Literacy, Grant Writing, Identify Issues, Mentoring, Multilingual, Onboarding, Organizational Skills, People Management, Performance Analysis, Performance Management, Project/Program Coordination, Proposal Writing, Records Management, Regulatory Compliance, Request for Information (RFI), Root Cause Analysis, Social Media Marketing, Spanish Language, Student Services, Testing

LOCATION

Tuscon, Arizona

POSTED

2 days ago

The TRiO Student Support Services Coordinator oversees grant-funded program initiatives designed to support students in underserved populations who are pursuing post-secondary degrees, including students who are first-generation, low-income, or have a documented disability. The Coordinator serves as a primary point of contact for participant recruitment, onboarding, and comprehensive academic advising and mentoring. Additionally, this position plans specialized workshops, career exploration events, and educational field trips while assisting with the supervision of student employees to ensure grant objectives and retention goals are met.

The work schedule for this position is flexible and may include working evenings and weekends.

Continued employment in the position is contingent upon continued funding through designated external sources. This grant is set to expire on 8/31/2030.

Coordinates academic advising, general and selective admissions, assessment and testing, career services, and financial aid processes. Organizes new student, and initial enrollment processes, orientation, and registration
Uses a strategic and consultative coaching approach, traveling across all PCC campuses; asks highimpact questions to understand the student's top performance challenge (academic or personal), identify its root cause, co-create solutions, and implement a custom action plan designed to improve performance and help students reach their short-term/long-term academic, personal, and professional goals
Monitors student academic progress; analyzes confidential student information; identifies issues and discrepancies and formulates recommendations for appropriate action based on findings. Researches and recommends resolutions for technically difficult and complex student issues and concerns
Builds rapport and trust with students to create a connection and develop supportive relationships that inspire students' belief in themselves, a sense of belonging, and promote student persistence and retention
Develops, promotes, and presents workshops and resources on topics including financial literacy, culture, career, and academics to internal and external stakeholders
Plans and coordinates recruiting events and workshops; utilizes program knowledge to promote services and recruit prospective participants; develops marketing materials and social media content to recruit and inform prospective students and community stakeholders
Develops, coordinates, and executes student university and educational travel, and partners with instate and out-of-state university college tours and info sessions
Participates in the development, implementation, and coordination, of program goals, objectives, and activities
Partners with team members, faculty, student affairs, learning support and other various departments to develop, modify, and support targeted student success efforts.
Coordinates annual student achievement recognition event and activities
Responds to requests for information from faculty, staff, students, and community stakeholders
May supervise student peer mentors and other support staff
Ensures confidential student data entry into multiple databases; maintains hard and digital copies of student files and reports; adheres to records management practices.
Compiles and reviews data for reporting purposes; prepares Annual Performance Report to Grant Services and Department of Education; participates in Internal Monitoring Review and A-133 State Audit and budget maintenance
Assists in the development and monitoring of program budgets; monitors grants, writes proposals and participates in grant development
Performs all other duties and responsibilities as assigned or directed by the supervisor

Bachelors degree and
Up to one year of related program experience

An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Preferred:

Master's degree
One to three years of related experience
Bilingual (Spanish/English)

Knowledge of regulatory compliance principles and practices
Knowledge of internal and external customer service principles and practices

About the Company

Pima Community College

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