The Copilot Studio Developer designs, deploys, and supports secure enterprise agents and workflows using Microsoft Copilot Studio and Power Platform. Working with business stakeholders, the developer integrates agents with Microsoft 365 and enterprise systems and applies responsible AI, governance, lifecycle management, monitoring, and continuous improvement practices.
· Design, build, test, publish, and support custom agents and agents for Microsoft 365 Copilot using Copilot Studio.
· Configure agent instructions, generative orchestration, topics, entities, variables, conversation paths, system topics, and fallback behavior.
· Design grounded agent experiences using approved knowledge sources, including SharePoint, Dataverse, websites, files, and enterprise data.
· Extend agents with tools, prompts, agent flows, Power Automate cloud flows, Power Platform connectors, and custom connectors.
· Integrate agents with REST APIs, Microsoft Graph, Dataverse, SharePoint, Teams, Outlook, Dynamics 365, Azure services, and other enterprise systems.
· Evaluate Model Context Protocol servers and connected agents for modular, governed access to tools, resources, and specialized agent capabilities.
· Design agent architectures for conversational, event-driven, autonomous, and multi-agent business scenarios.
· Gather requirements and translate business needs into agent use cases, technical designs, conversation designs, tool contracts, and product backlogs.
· Write clear agent, topic, tool, and knowledge descriptions so generative orchestration selects the right resource and sequence.
· Apply application lifecycle management practices using solutions, environments, source control, pipelines, environment variables, connection references, and managed deployments.
· Protect enterprise data through authentication, authorization, data loss prevention policies, environment controls, connector governance, and secure integration patterns.
· Apply responsible AI practices, including grounding, transparency, human oversight, content safety, privacy, and risk-based controls.
· Create test plans, test sets, evaluations, and acceptance criteria for answer quality, tool selection, task completion, safety, performance, and reliability.
· Use the test panel, activity trace, conversation history, analytics, and monitoring data to troubleshoot defects and improve agent performance.
· Publish agents to approved channels such as Teams, Microsoft 365 Copilot, SharePoint, and web experiences.
· Create architecture records, prompt and instruction documentation, deployment records, support procedures, runbooks, and knowledge articles.
· Partner with platform administrators, architects, security teams, data owners, business analysts, makers, developers, and support teams.
| Location | Tempe, AZ |
| Job Type | Temporary, Contractor |
Working knowledge of agent development, generative AI, process automation, data integration, Microsoft cloud services, and enterprise governance, with experience in the following areas preferred:
· Microsoft Copilot Studio, including custom agents, agents for Microsoft 365 Copilot, environments, publishing, sharing, and analytics
· Generative orchestration, agent instructions, topics, triggers, entities, variables, nodes, fallback behavior, and reusable conversation patterns
· Generative AI concepts, including grounding, retrieval, prompt design, context management, model limitations, and responsible AI
· Knowledge configuration using SharePoint, Dataverse, websites, files, Copilot connectors, and Power Platform connectors
· Agent tools, prompts, agent flows, Power Automate cloud flows, prebuilt connectors, custom connectors, and REST APIs
· Tool and knowledge descriptions that support effective orchestration, input collection, output handling, and multistep execution
· Microsoft Dataverse, including data modeling, security roles, business rules, and solution components
· Microsoft 365 integrations, including SharePoint, Teams, Outlook, and Microsoft Graph
· Authentication and authorization patterns using Microsoft Entra ID, OAuth 2.0, service principals, and user or maker-provided connections
· Power Fx, expressions, formulas, adaptive cards, JSON, and reusable development patterns
· Power Platform solutions, environments, connection references, environment variables, pipelines, and managed deployments
· Application lifecycle management, source control, testing, release management, monitoring, and production support
· Agent testing and evaluation, including test sets, activity trace, conversation history, analytics, answer quality, task completion, and regression testing
· Security, governance, data loss prevention, privacy, accessibility, performance, licensing, capacity, and supportability
· Requirements analysis, conversation design, technical documentation, troubleshooting, and customer support
The successful candidate will possess the following strengths:
· Customer Focus: Builds productive relationships with internal customers and delivers agents aligned with business outcomes and user needs.
· Analytical Thinking: Evaluates user intent, knowledge, tools, integrations, risks, and platform constraints to select an effective agent design.
· Communication: Explains generative AI and agent behavior in clear business terms and documents decisions, designs, controls, and support procedures.
· Collaboration: Works across technical, business, security, data, and governance teams and supports shared agent development standards.
· Ownership: Manages work from use-case discovery through deployment, monitoring, support, and continuous improvement.
· Adaptability: Learns new Copilot Studio, Power Platform, Microsoft 365, and generative AI capabilities and applies them within enterprise standards.
· Experience with Microsoft Azure services such as Azure Functions, Logic Apps, API Management, Key Vault, Service Bus, Application Insights, Azure AI services, and Microsoft Entra ID.
· Experience with Azure DevOps or GitHub for source control, work tracking, automated testing, builds, and deployment pipelines.
· Experience designing multi-agent solutions using connected agents, reusable agent capabilities, and well-defined handoffs.
· Experience integrating Model Context Protocol servers, REST APIs, OpenAPI specifications, custom connectors, and enterprise authentication patterns.
· Experience with Power Platform CLI, Visual Studio Code, C#, JavaScript, TypeScript, JSON, HTML, adaptive cards, and RESTful APIs.
· Experience with Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Graph, and Microsoft 365 extensibility.
· Experience implementing responsible AI, security reviews, data governance, and operational controls for production agent solutions.
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