Detailed Job Description Strong understanding of Customer Management Services CMS processes.Experience with CRM platforms such as Salesforce, Microsoft Dynamics, or similar customer management systems.Knowledge of customer data management and customer lifecycle processes.Experience with API integrations RESTSOAP.Proficiency in SQL and database concepts.Experience with workflow automation and business process management.Strong analytical and problemsolving abilities.Excellent communication and stakeholder management skills.
Minimum years of experience 8-10 years
Certifications Needed :No
Top 3 responsibilities you would expect the Subcon to shoulder and execute Meet all deliverables expectations Proper communciation No availability issues should be observed.
Interview Process (Is face to face required?) No
Any additional information you would like to share about the project specs/ nature of work
Numbers & Facts
Location
NULL, VA
Skills
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Automationunmatched
Business Process Managementunmatched
Communication Skillsunmatched
Content Management Systems (CMS)unmatched
Customer Relationship Management (CRM)unmatched
Customer/Client Researchunmatched
Data Managementunmatched
Database Technologyunmatched
Javaunmatched
Microsoft Dynamicsunmatched
SQL Databasesunmatched
Salesforce.comunmatched
Software Engineeringunmatched
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