Corporate Collections Analyst

Lee Hecht Harrison

Grand Rapids, MI

JOB DETAILS
SALARY
$27–$31.20 Per Hour
SKILLS
Accounts Receivable, Analysis Skills, Billing, Call Volume, Communication Skills, Credit Processing, Credit and Collections, Customer Escalations, Customer Relations, Customer Support/Service, Develop and Maintain Customers, ERP (Enterprise Resource Planning), Establish Priorities, Follow Through, Inside Sales, Logistics, Manufacturing, Negotiation Skills, NetSuite, Oracle, Past Due Accounts, Problem Solving Skills, Professional Services, Reconciliation, Risk, SAP ECC (fka SAP R/3 and SAP ERP), Systems Maintenance, Telephone Skills
LOCATION
Grand Rapids, MI
POSTED
5 days ago

Our client is seeking a Corporate Collections Analyst to join their growing Accounts Receivable team. This role is ideal for someone who thrives in a fast-paced environment, can manage a large portfolio of accounts, and is confident handling frequent outbound communication while maintaining strong client relationships.

Responsibilities

  • Manage a high-volume portfolio of 200+ commercial accounts

  • Perform daily outbound calls and email outreach to collect on past-due balances

  • Review and prioritize aging reports to drive collections activity

  • Investigate and resolve billing discrepancies, deductions, and disputes

  • Collaborate with internal teams (sales, customer service, billing) to resolve issues quickly

  • Negotiate payment arrangements and follow through on commitments

  • Monitor delinquent accounts and escalate risk as needed

  • Maintain accurate account notes and updates within ERP system

  • Assist with account reconciliations and credit hold processes

Qualifications

  • 2+ years of B2B/commercial collections experience

  • Skilled in meeting 40+ KPI measurements per day

  • Proven ability to manage high call volume and large account portfolios

  • Strong communication, negotiation, and problem-solving skills

  • Experience with ERP systems (SAP, Oracle, NetSuite, or similar)

  • Proficiency in Excel

  • Detail-oriented with strong organizational skills

Preferred

  • Experience in manufacturing, logistics, or professional services

  • Exposure to credit analysis or cash applications

Pay Details: $27.00 to $31.20 per hour

Search managed by: Amaka Mozie

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

L

Lee Hecht Harrison