West Monroe has an immediate opportunity for a strategic, detail-oriented communicator to join our Corporate Communications team. This role is ideal for someone who enjoys turning complexity into clarity, has a knack for storytelling, translating leadership direction into communications that resonate with employees, and thrives in a fast-moving, collaborative environment.
The Corporate Communications Manager will execute communications that support firmwide priorities, operational initiatives, and moments of change. Working with senior leaders and cross-functional partners, this person will help translate strategy and shape messaging, building thoughtful communications that inform, engage, and move our people to action.
This is a highly hands-on role for an experienced individual who enjoys owning execution-heavy channels, writes clearly, manages details exceptionally well, executes with precision, and is eager to grow their impact and influence over time.
Job Summary
Develop and execute corporate communications plans for firmwide initiatives, operational updates, and strategic priorities. Build strong working relationships with cross-functional stakeholders, partnering with leaders and project teams to understand their needs and become a trusted advisor on messaging, timing, and delivery.
Key Responsibilities
• Develop and execute corporate communications plans for firmwide initiatives, operational updates, and strategic priorities • Build strong working relationships with cross-functional stakeholders, partnering with leaders and project teams to understand their needs and become a trusted advisor on messaging, timing, and delivery • Draft and coordinate communications deliverables, including internal emails, FAQs, talking points, presentations, intranet content, and visual assets • Own and execute recurring employee communications channels, including firmwide and targeted newsletters (i.e., editorial planning, drafting, stakeholder intake, approvals, distribution) • Translate complex or ambiguous topics into clear, compelling narratives tailored to specific audiences • Support change communications related to organizational updates, platform launches, internal transformations, and acquisitions • Ensure messaging is cohesive across teams and channels, contributing to a consistent and connected employee experience • Identify opportunities to improve how and where we communicate, including channels, formats, and storytelling approaches • Measure effectiveness of communications efforts and apply insights and feedback to continuously improve impact • Manage multiple workstreams simultaneously while meeting deadlines and maintaining high quality
What Success Looks Like
• Employees understand what's changing, why it matters, and what's expected of them • Leaders feel confident in how messages are delivered and supported by strong execution and reliable follow-through • Communications are timely, intentional, and aligned to firm priorities • Content is clear, concise, and on brand, without sounding like it was written by committee or AI
Requirements
8-10+ years of experience in corporate or internal communications, ideally in professional services or a similar environment
• Exceptional writing and editing skills, with the ability to adapt tone and style for different audiences and leaders • Strong project management skills and the ability to effectively manage multiple priorities simultaneously • Confidence partnering with senior stakeholders and influencing without formal authority • A thoughtful, proactive approach to communications strategy and execution • A collaborative mindset and commitment to an inclusive working environment
Nice to Have
• Experience supporting change or transformation initiatives • Comfort working across a variety of channels and tools, including intranet and visual storytelling platforms such as SharePoint, Airtable, Axios HQ, Canva, or similar platforms • Experience using AI and automation tools (e.g., ChatGPT) to support drafting, editing, summarization, and content planning