Corporate Concierge

General Purpose:

Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.

Job Duties and Responsibilities:

• Answer and screen incoming calls; greet callers, provide information, transfer calls, and take messages
• Administer main voicemail
• Produce monthly phone reports
• Follow security protocols and office procedures
• Assist with facility access badges
• Maintain an organized reception area
• Submit building work orders as requested
• Provide administrative services as needed
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.