Corporate Director of Case Management

Job Title: Corporate Director of Case Management

Location: Nashville, TN

Job Type: Full-time

Salary Range: $109,400 (min) - $136,700 (max) - Based on years of experience

Additional Benefits:

• Up to 15% annual bonus based on performance KPIs.
• Relocation assistance provided (case by case).

Job Description:

The Corporate Director of Case Management is a key leadership position responsible for the assessment, planning, coordination, development, and direction of Case Management/Transitional Care, Post-Acute Services support, Social Work programs, and Case Management-related Regulatory Standards. This role extends to initiatives in areas such as automation and information systems. The Director will collaborate with cross-functional teams to implement comprehensive programs, identify improvement opportunities, and standardize processes to enhance outcomes and organizational efficiency.

Expected Job Duties:

• Ongoing evaluation and assessment of facility practices and industry changes related to Case Management/Transitional Care, Patient Choice, Referral Process, Avoidable Days, ED Case Management, and Social Work programs.
• Conduct needs analyses, identify gaps, and develop program components to mitigate identified gaps.
• Develop and implement evidence-based toolkits to support Case Management initiatives.
• Establish, implement, and evaluate the strategic plan for clinical aspects of case management.
• Work with Case Management Analytics to create data priorities and report formats displaying critical outcome, process, and operational factors.
• Ensure case management and discharge planning policies comply with governmental and regulatory agencies.
• Provide feedback to Case Management Leadership and other clinical areas using the department-approved process for data reporting.
• Provide input for resources needed to deliver Case Management strategies effectively.
• Develop and maintain effective relationships with related departments to promote Case Management goals.
• Design, develop, implement, evaluate, and revise Case Management programs for optimum patient outcomes.
• Collaborate with the Corporate Case Management team to develop policies and procedures supporting systems, standards of practice, regulatory standards, and evidence-based best practices.
• Develop Care Coordination education and training in collaboration with the Director of Case Management Education.
• Direct and develop Discharge Planning tools to support Case Management initiatives.
• Responsible for integrating clinical documentation and electronic health record technology into the program workflow, ensuring technology supports Clinical Case Management.

Education/Experience Requirements:

• Bachelor's degree in Nursing required or licensed social worker (LCSW).
• Master's degree preferred.
• 5+ years of Case Management experience required.
• 3+ years of Case Management leadership experience required.
• Performance Improvement experience required.
• Oral, written, and presentation skills required.

Certification/Licensure Requirements:

• TN RN/LCSW State License.
• Basic Cardiac Life Support (BLS)