Corporate Investigator

Job Summary: (Purpose of the Position)

This position requires a highly skilled and detail-oriented professional investigator. The successful candidate will be responsible for thoroughly investigating asset loss and employee relations issues within the organization. A strong background in corporate investigations is essential, with a focus on identifying and resolving incidents of theft, fraud, policy violations, and workplace conflicts. Key responsibilities include conducting investigations, performing audits, providing training to team members when necessary, and collaborating with other leaders to protect company assets, foster a positive workplace environment, and minimize financial losses.

Essential Functions: (Other duties and responsibilities may be added at the company's discretion)

• Conducts internal and external investigations related to losses or team member non-compliance at various company locations, including Support Services, Career Centers, E-Commerce, Warehouse, ADCs, Stores and more.
• Investigate incidents of asset loss, including theft, fraud, and damage to company property.
• Assists in the development, implementation, and monitoring of asset protection programs.
• Conducts regular audits and site visits to identify potential losses and ensure compliance with asset protection policies.
• Provides training and coaching to management and associates on theft prevention, maintaining a safe work environment, and reporting areas fraud, waste, and abuse.
• Collaborates with local, state, and federal law enforcement agencies to enhance asset protection efforts.
• Reviews, documents, and investigates safety issues, near misses, and accidents involving customers or employees.
• Utilizes knowledge of security systems, including CCTV, access control, and alarm systems, to support investigations.
• Maintain confidentiality and adhere to legal and ethical standards during all investigations.
• Communicates issues, findings, and recommendations to the Senior Management staff.
• Maintains accurate logs and reports of all security breaches and activities.
• Ensure timeliness and accuracy of all required reports and records.
• Develops and implements effective strategies to timely and successfully resolve internal and external investigations related to employee theft, policy violations, and all criminal activities occurring on Goodwill property.
• Handle employee relations investigations related to misconduct, harassment, discrimination, policy violations, and other workplace issues.
• Collaborate with HR, legal, and other departments to ensure investigations are thorough, confidential, and in compliance with relevant laws and company policies.
• Prepare detailed investigative reports, documenting findings, actions taken, and recommended resolutions.
• Conduct interviews with employees, witnesses, and suspects to gather information and evidence.
• Provide recommendations for preventive measures and improvements to policies and procedures.
• Stay updated on corporate governance, employment laws, and industry best practices related to internal investigations.
• Performs additional duties as assigned.

Job Requirements and Qualifications: (includes - Education, Training licenses & certificates, Knowledge and Work Experience Requirements)

• Bachelors degree in a relevant field, along with at least 2 years of experience in government agency or corporate investigations, law enforcement. Alternatively, 5+ years of investigative experience in government agencies, corporate settings, or law enforcement may be considered in lieu of a degree
• Knowledge of security and fire alarm equipment such as CCTV, burglary devices, alarm monitoring systems etc. Proficiency in using investigative tools
• Strong investigative, analytical, and problem-solving abilities. Certified Forensics Investigator (CFI) preferred
• Excellent written and verbal communication skills with an attention to detail and ability to work independently
• Ability to maintain confidentiality and exercise discretion in sensitive matters.
• Ability to handle multiple investigations simultaneously and meet deadlines
• Knowledge of relevant laws, regulations, and best practices related to corporate investigations and employee relations.
• Experience with Wicklander-Zulawksi or equivalent forensic interviewing course.
• Professional demeanor with the ability to interact effectively with employees at all levels of the organization.
• Ability to travel to various company locations on an ongoing basis.

Working Environment Conditions/Requirements: (Special Information such as physical requirements, travel requirements, on-call schedules…)

• Must be able to travel to Goodwill of North Georgia locations as needed or required
• Ability to push, pull and lift up to 25 lbs. with or without accommodations to transport and/or carry documents and/or various supplies related to audits, projects, improvements etc.
• Must pass MVR check and maintain good driving record
• Reliable transportation and communication required