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Corporate Investigator, Enterprise Protection Program - Global Investigations

Amazon.com Inc

  • Austin, TX
  • 4 days ago
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    Skills

    • Access Controlunmatched
    • Adjudicationunmatched
    • Analysis Skillsunmatched
    • CCTVunmatched
    • Case Managementunmatched
    • Consultingunmatched
    • Corporate Policiesunmatched
    • Data Collectionunmatched
    • Document Imagingunmatched
    • Enterprise Protectionunmatched
    • Establish Prioritiesunmatched
    • Fraud Investigationunmatched
    • Information Assetsunmatched
    • Intellectual Property (IP)unmatched
    • Interviewing Skillsunmatched
    • Loss Mitigationunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Process Improvementunmatched
    • Risk Managementunmatched
    • Root Cause Analysisunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Technology Analysisunmatched
    • Time Managementunmatched
    • Trend Analysisunmatched

    Description

    The Corporate Investigator is an individual contributor responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy in a high-tech corporate environment. Reporting to the GI Regional Manager - AMER, this role utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets. Investigations range from moderate to complex in nature, with collaboration on high-profile or sensitive matters. This is an on-site role with occasional travel.

    Key job responsibilities

    • Analyze CCTV video, access control systems, and other data collection capabilities to identify behaviors, root causes, locations, potential evidence, and person(s) involved
    • Organize, prioritize, and investigate multiple incidents as part of a managed caseload with overlapping deadlines and priorities
    • Collect, document, and preserve evidence (video, still images, documents, written notes) and maintain them within the investigations workflow and case adjudication process
    • Conduct interview of victims, witnesses, and persons of interest utilizing established interviewing techniques
    • Investigate threats from external sources and internal incidents including theft of assets/intellectual property, vandalism, and suspicious activity across the enterprise
    • Utilize a structured investigative workflow and case management system to track investigations, analyze trends, and identify root cause to mitigate loss
    • Demonstrate clear and precise written and verbal communication, including empathetic engagement during stressful and non-stressful situations
    • Actively participate in training and mentoring opportunities, seek feedback, and share knowledge with peers
    • Assist in compiling and publishing case management metrics

    A day in the life

    A typical day as a Corporate Investigator begins with reviewing your active caseload and prioritizing tasks based on urgency and complexity. You might start by reviewing CCTV footage related to a reported theft, then transition to conducting a witness/victim/person of interest interview for a separate fraud investigation. Throughout the day, you"ll document findings in a case management system, collaborate with your regional team on emerging incidents, and consult with your Regional Manager on sensitive matters. You"ll balance independent investigative work with team coordination, sharing insights, supporting peers on complex cases, and contributing to trend analysis that helps prevent future incidents. No two days are exactly alike, and the role requires adaptability, critical thinking, and a commitment to protecting people and assets across the enterprise.

    About the team

    The Enterprise Protection Program - Global Investigations (EPP-GI) team is a specialized unit within Corporate Security & Investigations dedicated to safeguarding personnel, information, and assets across the global enterprise. Operating across AMER, EMEA, and APAC regions, the team conducts investigations ranging from internal theft and fraud to external threats and policy violations. EPP-GI embraces continuous process improvement, innovation, and shared risk management, fostering a collaborative environment where investigators support one another and local stakeholders across global locations. The team values mentorship, professional development, and building strong partnerships both internally and with external industry groups.

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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