Inside the Role

The Daimler Truck Specialty Vehicles (DTSV) Corporate Quality Engineering Leader supports the deployment, execution, and continuous improvement of the DTSV Quality Management System (QMS). This role applies DTSV corporate quality standards, drives structured problem solving, and translates customer, field, and warranty data into actionable engineering and operational improvements under the direction of the DTSV Corporate Quality Manager.

The role also works closely with DTNA’s Corporate Quality Management team, DTSV Operations Quality, Engineering, Supplier Quality Management, Aftermarket, and Customer Experience teams to ensure consistent application of quality systems, robust feedback loops, and long-term product and process reliability across the business unit.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $104,000 - $133,000 USD 

Pay offered dependent on knowledge, skills, and experience. 

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA

DTSV Corporate Quality Strategy & Governance

• Support the execution of the corporate quality strategy aligned with DTNA & DTSV standards and initiatives.
• Apply and maintain DTSV corporate quality policies, standards, and governance frameworks.
• Maintain enterprise quality KPI’s, dashboards, and reporting for leadership.
• Support ongoing compliance with ISO 9001 and other applicable standards across DTSV operations.

Quality Management System (QMS)

• Support the execution, compliance, and continuous improvement of the DTSV QMS at the corporate and program level.
• Support and execute document control, corrective/preventive action systems, and change management processes.
• Introduce digital tools and analytics to streamline QMS visibility and performance.
• Support the integration and application of DTNA Enterprise Quality System tools and processes at DTSV

Structured Problem Solving & Issue Management

• Lead, coach and support the administration of structured problem solving (FRACAS, SPR, 8D, RCA) across DTSV functions
• Provide support and oversight on case assignments, timeliness, escalation, and long-term- effectiveness of actions.
• Support the integration of lessons learned into engineering standards, supplier requirements, and manufacturing best practices.

Quality Data, Analytics & Insights

• Support the aggregation and analysis of enterprise quality, warranty, field, and customer data to identify systemic trends.
• Develop corporate scorecards, predictive indicators, reports, and executive summaries for strategic action.
• Deliver upstream feedback to engineering, supplier quality, and operations for defect prevention.

Warranty & Customer Experience Integration

• Lead DTSV corporate level- warranty performance analysis and trend identification.
• Partner with Customer Experience and Service organizations to interpret failure modes and customer feedback.
• Support cross functional- initiatives to improve customer satisfaction and reduce systemic defects.

Knowledge You Should Bring

• Bachelor’s degree in Engineering, Quality Management, Operations, or related field.
• 6+ years of progressive experience in quality engineering in automotive, commercial vehicles, or similar industries.
• Strong knowledge of ISO 9001, structured problem solving (FRACAS, 8D, RCA), APQP/PPAP fundamentals, and quality systems architecture.
• Demonstrated success leading cross functional- initiatives and influencing without direct authority.
• Strong analytical, communication, and leadership skills.

Exceptional Candidates Might Have

• Experience with warranty analytics, field quality, or customer satisfaction systems.
• Proficiency with quality tools and platforms (e.g., FRACAS, Minitab, SAP, Tableau, QMS platforms).
• Familiarity with Daimler systems (IMS, OWL, Shoptech, TBB AIMS).
• Advanced Microsoft Office and data visualization skills.
• Lean/Six Sigma certification or equivalent experience

#LI-TN #LI-Onsite

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Gaffney, SC US, High Point, NC US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.