Corporate Safety and Physical Security Systems Support Engineer

Corporate Safety and Physical Security Systems Support Engineer

Location: Owings Mills, MD

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 12 months
• Start: ASAP
• Pay Rate: $60.00 $70.00 / Hour (USD)
• Shift / Schedule: Generally Monday Friday, 8:00 AM to 5:00 PM; occasional after-hours work may be required
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role is responsible for supporting and maintaining Corporate Safety and Physical Security (CSPS) Systems. The position requires experience with multiple access control client and Video Management Systems (VMS), and involves optimizing efficiencies within those systems, diagnosing and troubleshooting logical issues, and coordinating with vendors when issues cannot be resolved in-house.

Key Responsibilities

Systems Support & Maintenance

• Support and maintain CSPS Systems.
• Experience with multiple client and VMS systems is required.
• Optimizing efficiencies within the systems.
• Diagnosing & troubleshooting any logical issues within the client and VMS.
• If system issues cannot be resolved in-house, a service ticket will be opened with a vendor.

Service Calls

• Communicate with facilities, engineering, and security officers to identify faulty doors and cameras.
• Initiate service tickets with security vendors for all TRP office locations.
• Coordinate service visit with vendor and on-site POC.
• Support technicians when they are onsite from an S2 and Milestone perspective.
• Follow up with vendor to coordinate required parts and return visits.

Technical Support for Allied Universal Officers

• Focus of support will be for the GSOC and Badging Offices.
• Assist with CCTV viewing stations in the OM and COS GSOC.
• Daily support of S2 for badging and GSOC teams.
• Support OM and COS Guard House equipment.
• Any physical security equipment that is not supported directly by TRP IT will be supported by this role.

Work Orders

• Initiate small projects such as single door or camera adds with security vendors.
• Coordinate install with security vendor, facilities, and relevant TRP IT teams.

TRP IT Tracking

• Maintain and update TRP IT equipment trackers as new security equipment is installed, and old equipment is replaced.

Required Skills

• Certifications in S2 and Milestone VMS
• Hands-on programming experience in Lenel S2 and Milestone
• Troubleshooting experience (ability to handle admin tasks such as diagnosing badge and camera issues)
• Understanding of IT networking and Windows Server

Preferred Skills

• Certified in Milestone and S2 (desired but not required)

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview process consists of 3 interviews.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-06578

#LI-GTT #LI-Onsite