Corporate Services HR Advisor

Job Title: Corporate Services – HR Advisor

Location: 50% onsite in Tampa AFTER 3 months. For the first 3 months of training, the candidate must be onsite from Monday to Thursday.

Salary Range: $28.82/hr

Introduction

The People Services HR Advisor (HRA) is a member of the Human Resources organization and is the primary contact, after the company website, for our workforce, providing front office HR services and professional support to the business and our Employees.

Required Skills & Qualifications

• Minimum of 2 years of human resources operational experience at generalist level
• General knowledge and understanding of HR policies, processes, and Regional Employment Laws
• Experience in Workday and Service Now
• Ability to use sound judgment when assessing requirements to identify the right solution to meet business needs
• Prior work experience at client or in client's Industry

Preferred Skills & Qualifications

• Bachelor’s degree from an accredited university/college specialized in HR
• Highly computer literate with knowledge of HR systems and processes
• Language skills beyond English: Spanish, Portuguese, or French

Day-to-Day Responsibilities

• Consult with employees regarding inquiries, work through options with the customer, and coach through resolution.
• Perform intake of HR inquiries via multiple channels including case systems, chat, or telephony for urgent matters.
• Provide employees, managers, and HRBPs with policy and process advice.
• Guide employees and managers to available resources relevant to the Region and any applicable Global policies.
• Collaborate with all functional teams to achieve Turn-Around-Time (TAT) and First Level Resolution (FLR) goals.

Company Benefits & Culture

• Opportunities for continuous learning and development
• Supportive and collaborative work environment
• Commitment to diversity and inclusion

For immediate consideration please click APPLY to begin the screening process with Alex.