Corporate Travel, Corporate Card & Expense Administrator

Introduction

This role is responsible for managing, enforcing, and optimizing the company's travel, expense, and commuter programs while providing support to crew members and leadership.

Required Skills & Qualifications

• 8-10 years of experience in a similar role, serving as an admin for a corporate travel program.
• Experience with T&E platforms, preferably Navan.
• Understanding of complex airline fare class structures, as well as NDC content.
• Knowledge of airline upgrade processes, status tiers and elite benefits (specifically United Airlines, others would be a plus).
• Understands rental car elite programs and booking policies.
• Understands Hilton Honors, Client Bonvoy, and IHG brands/elite programs.
• Advanced capabilities in Excel for data analysis purposes.
• Communicates effectively and clearly.
• Able to work under pressure on multiple simultaneous tasks in a fast-paced environment.
• Collaborative and assertive, capable of working cross-functionally within the company.
• Prior work experience at client or in client's industry.
• Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• GBTA or other professional travel industry certification preferred.

Day-to-Day Responsibilities

• Understand, communicate, and enforce corporate travel policy for all travel reservations.
• Assist crew with travel reservations as needed.
• Manage configuration, policy updates, employee access, and troubleshooting within travel management company (TMC) and online booking tool (OBT).
• Maintain and enhance the travel infinity portal (intranet page).
• Utilize and leverage AI to streamline work processes and communication channels.
• Document and communicate internal team and crew travel processes as needed.
• Manage employee travel perks according to company policy.
• Make recommendations to the business related to improving travel policies and procedures.
• Develop and conduct crew training for travel policies and processes.
• Analyze travel reporting and spend for savings opportunities.
• Assist with communications regarding traveler duty of care.
• Team with Finance and Accounting to support expense reimbursements and corporate card programs.
• Assist with internal meetings, including negotiating and coordinating group room blocks and meeting spaces.
• Team with travel partners for air, hotel, car rental, etc., and participate in travel fairs or related functions.
• Encourage and report on sustainability initiatives.
• Manage company’s transportation and commuter benefits program.
• Work with internal stakeholders & vendors to adjust or modify shuttle schedules, valet needs, etc.
• Analyze transportation data for opportunities to improve services and lower spend.
• Report on travel vendor PO spend.

For immediate consideration please click APPLY to begin the screening process with Alex.