Correctional Records Specialist
Salary
$51,612.00 - $69,192.00 Annually
Location
Santa Ana Jail, 62 Civic Center Plaza, Santa Ana, CA
Job Type
Full-time
Job Number
2027-00028
Department
Police Department
Opening Date
07/16/2026
Closing Date
7/30/2026 11:59 PM Pacific
Bargaining Unit
SEIU
Description
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.
Under immediate supervision, performs a variety of general and specialized clerical duties of moderate difficulty in the Santa Ana Jail.
Essential Functions Include But Are Not Limited To
As one of the front-line employees at the Jail, interacts with a wide variety of people, including police personnel, other government agencies, inmates, and the public.
Minimum Qualifications
Education and experience equivalent to graduation from high school and one year of clerical experience, which may include employment in a records bureau in a law enforcement agency; or any equivalent combination of education and experience which provides the desirable knowledge, skills and abilities.
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: Modern office practices, procedures, systems, and equipment; standard clerical techniques involved in data entry and filing; and proper communication procedures. Familiarity with the specialized clerical functions and activities assigned to a law enforcement records center is desirable but not required.
Ability to: Word process at a corrected speed of no less than 25 words per minute from clear copy; communicate effectively with a wide variety of people; use sound judgment in carrying out duties; follow oral and written instructions; learn assigned clerical tasks; adhere to prescribed routines; perform simple arithmetic computations; write legibly and use correct grammar and spelling; maintain effective relationships with police personnel, coworkers, and the public.
SPECIAL REQUIREMENTS: Willingness and ability to work any shift, weekends and holidays. Bilingual fluency in both English and Spanish OR Vietnamese is highly desirable. Correctional Records Specialists work inside the jail facility; they have direct contact with inmates and members of the public.
Selection Process
All applicants are required to complete and submit a City application form and supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of an original application. Applications must be submitted online. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the Human Resources staff. The applicants with the most pertinent training, education, and experience will be invited to continue in the selection process, which includes the following:
Performance Examination (Typing Examination): (Qualifying) will include a typing examination of typing speed. A corrected speed of 25 words per minute is the minimum acceptable typing score. The Human Resources Department may waive the typing test for applicants who have demonstrated the required proficiency in a previous examination for the City of Santa Ana.
Written Examination:(Weight of 25%) will assess skills in the following areas: spelling, vocabulary, grammar, following instructions, filing, proofreading, arithmetic, and reasoning. Written Examination tentative timeline is August 6, 2026 - August 11, 2026.
Oral Interview Examination: (Weight of 75%) will evaluate the candidates experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Interview Examination tentative timeline is August 24 - August 28, 2026.
Candidates need a minimum passing score of 70% in the written and interview examination components and a minimum passing score of 25 wpm in the typing examination in order to be placed on the eligible list.
Bilingual Oral Fluency Examination:(if applicable) will evaluate the candidates ability to communicate effectively in both English and Spanish OR Vietnamese.
Please visit the following website to view the summary of comprehensive benefits!
Summary of Benefits
(under SEIU)
NOTE: A more complete set of specifications for this classification may be found on the Citys website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.
01
Do you possess education and experience equivalent to graduation from high school?
02
Do you possess at least one year of clerical experience?
03
Describe the clerical experience that has prepared you for the Correctional Records Specialist position.
04
The Correctional Records Specialist position provides support to the Santa Ana Jail, which operates 24 hour per day, seven days per week, 365 days per year. Are you willing and able to work a schedule that may include all shifts including nights, holidays, and weekends?
05
The City of Santa Ana Jail operates 24 hour per day, seven days per week, 365 days per year. Employees assigned to the Jail may be designated as essential workers who must report in-person to their assigned work location for their scheduled work shift. I acknowledge that I have read and understood the statement above.
06
Tattoos shall not be visible while employees are on-duty. If you have any visible tattoos on or behind the ear, on the hands or fingers, on the neck or head that cannot be covered by a standard collared uniform shirt, you do not meet our tattoo policy and you will not be able to continue in the selection process. I acknowledge that I have read and understood the statement above.
07
Prior to appointment, a thorough police background investigation will be conducted; which includes the following: • Records check (e.g., education, driving, work, credit, criminal history, etc.) • Reference check (e.g., family, friends, colleagues, supervisors, neighbors, etc.) • Response to questions on drug experimentation/usage • Polygraph assessment • Pre-employment medical examination (e.g., including drug screening) Candidates are advised to consider the degree of disclosure that will be required during the backgrounds process. Do you understand the information presented above? I acknowledge I have read and understood the statement above.
08
If you are eligible to receive veterans points, be sure to attach a copy of your DD-214 form to your application. I acknowledge that I have read and understood the statement above.
09
I certify that all the information I provided is accurate to the best of my knowledge and belief, and that purposely providing false information may be grounds for disqualification from the process. I acknowledge that I have read and understood the statement above.
Required Question
Employer City of Santa Ana
Address Human Resources, M-24
PO Box 1988
Santa Ana, California, 92702
Phone 714-647-5340
Website http://www.santa-ana.org