Job Description
Our client, a IT Services and Consulting company, is looking for a Correspondence Business Analyst (OpenText Exstream & Quadient Inspire) for their Columbus, GA/ Hybrid location.
Responsibilities:
- Lead the design, development, and implementation of customer communication and correspondence solutions using OpenText Exstream.
- Serve as the primary onsite technical point of contact for business stakeholders, product owners, architects, and project teams.
- Analyze business requirements and translate them into scalable technical solutions and document composition designs.
- Provide technical leadership and guidance to offshore development and support teams.
- Review solution designs, code, templates, scripts, and deployment packages to ensure adherence to best practices and standards.
- Drive technical discussions, architecture reviews, effort estimations, and solution planning activities.
- Support the complete Software Development Life Cycle (SDLC), including requirements analysis, design, development, testing, deployment, and production support.
- Collaborate with Business Analysts and SMEs to understand correspondence requirements and regulatory changes.
- Lead impact assessments for enhancement requests, production issues, and technology upgrades.
- Ensure successful implementation of change requests through established change management processes.
- Provide technical oversight for document template development, business rules implementation, and data mapping activities.
- Conduct root cause analysis and drive resolution of complex production issues and defects.
- Mentor and coach developers on OpenText Exstream design standards, performance optimization, and development best practices.
- Coordinate release activities and provide deployment support across development, testing, and production environments.
Requirements:
- Experience: 8–12+ years as a Business Analyst with enterprise application delivery.
- Domain Background: Banking, Payments, Financial Services, Credit Cards, Insurance, or other regulated industries with customer correspondence platforms.
- Years OF Experience: 11.00 Years of Experience
- Opentext Exstream
- Quadient Inspire
- Other CCM Skillsets
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Columbus, GA |
| Industry | Management Consulting Services |
| Salary | $68.57–$73.57 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- Banking Servicesunmatched
- Best Practicesunmatched
- Business Analysisunmatched
- Change Managementunmatched
- Change Requests/Ordersunmatched
- Coachingunmatched
- Credit Cardsunmatched
- Data Mappingunmatched
- Financial Servicesunmatched
- Health Planunmatched
- Information Technology Consultingunmatched
- Insuranceunmatched
- Maintain Complianceunmatched
- Mentoringunmatched
- Performance Tuning/Optimizationunmatched
- Problem Solving Skillsunmatched
- Production Supportunmatched
- Production Systemsunmatched
- Regulatory Requirementsunmatched
- Requirements Managementunmatched
- Root Cause Analysisunmatched
- Scripting (Scripting Languages)unmatched
- Software Administrationunmatched
- Software Development Lifecycle (SDLC)unmatched
- Technical Leadershipunmatched
- Technical Writingunmatched
- Test Plan/Scheduleunmatched
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