Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions tour clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: Correspondence Tech Lead
Location: Columbus, GA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Job Description: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
- Lead the design, development, and implementation of customer communication and correspondence solutions using OpenText Exstream.
- Serve as the primary onsite technical point of contact for business stakeholders, product owners, architects, and project teams.
- Analyze business requirements and translate them into scalable technical solutions and document composition designs.
- Provide technical leadership and guidance to offshore development and support teams.
- Review solution designs, code, templates, scripts, and deployment packages to ensure adherence to best practices and standards.
- Drive technical discussions, architecture reviews, effort estimations, and solution planning activities.
- Support the complete Software Development Life Cycle (SDLC), including requirements analysis, design, development, testing, deployment, and production support.
- Collaborate with Business Analysts and Subject Matter Experts (SMEs) to understand correspondence requirements and regulatory changes.
- Lead impact assessments for enhancement requests, production issues, and technology upgrades.
- Ensure successful implementation of change requests through established change management processes.
- Provide technical oversight for document template development, business rules implementation, and data mapping activities.
- Conduct root cause analysis and drive resolution of complex production issues and defects.
- Mentor and coach developers on OpenText Exstream design standards, performance optimization, and development best practices.
- Coordinate release activities and provide deployment support across development, testing, and production environments.
Required Skills
- Strong expertise in OpenText Exstream.
- Experience designing and implementing enterprise correspondence management solutions.
- Strong understanding of SDLC methodologies and software engineering best practices.
- Experience in requirements analysis, technical design, development, testing, deployment, and production support.
- Strong experience with document composition, template development, and business rules implementation.
- Experience conducting architecture reviews and technical solution assessments.
- Strong troubleshooting, defect management, and root cause analysis skills.
- Experience leading offshore and distributed development teams.
- Excellent communication, leadership, and stakeholder management skills.
Tops Skills:
- 1. Opentext Exstream
- 2. Quadient Inspire
- 3. Other CCM Skillsets
Leadership Responsibilities
- Act as the primary technical lead for the correspondence platform.
- Provide mentoring and technical guidance to development teams.
- Drive technical excellence, coding standards, and solution quality.
- Collaborate with business, architecture, and project leadership teams to ensure successful delivery.
- Support continuous improvement initiatives and technology modernization efforts.
Years of Experience
- 11 Years of Experience.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Columbus, GA |
| Industry | Computer/IT Services |
| Salary | $73.57 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder