Council Liaison

Council Liaison

Salary

$84,346.00 - $139,750.00 Annually

Location

City Hall, 900 East Broad Street, Richmond, VA

Job Type

Full-Time Permanent

Job Number

02M00000013

Department

City Council

Opening Date

07/15/2026

Closing Date

7/29/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

This class provides advice and support for an individual Council Members Office. As assigned, incumbents serve as liaisons to other City departments, the public, outside agencies, consultants, attorneys and professional associations. Incumbents may plan, develop, and coordinate events; assist in legislation research and development; analyze data, conduct projects, gather and evaluate statistical information, and investigate and resolve citizen complaints. As assigned, incumbent may serve as lead workers, assigning work and monitoring work completion.

Supervision Exercised/Received:

• Exercised: This classification typically does not supervise other employees, but may serve as a lead worker.
• Received: This classification typically reports to a Council Member.
• Note: Other reporting relationships may apply.

Duties include but are not limited to

• Responds to requested citizen services by meeting with citizens, researching the issue, coordinating with other City agencies, and providing follow up.
• Assists in the Council Member legislative agenda by performing research, analyzing data, conducting projects gathering and evaluating statistical information, coordinating with City agencies, and tracking progress.
• Attends and organizes various meetings for the Council Member such as Council District meetings and Civic Association meetings; attends meetings as a representative of the Council Member and reports findings to the Council Member; and assists Council Member at Council meetings by monitoring O&Rs, developing special recognition programs, and developing Council Members announcements. Communicates with citizens via various platforms; prepares necessary delivery.
• Assists in day to day office management by tracking discretionary and district spending, preparing newsletters, drafting correspondence, and scheduling meetings.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

KNOWLEDGE (some combination of the following):

• Community service projects including coordination and participation
• Computer programs such as Microsoft Office Suite
• Electronic databases and related software applications such as RVA One, RVA311, social media, e-newsletter sites, and other specialized programs
• General office procedures in administrative management
• Legislative processes
• Long-term planning
• Media communications and media relations
• Organizational management
• Public relations
• Public sector environment
• Structure of local government

SKILLS (some combination of the following):

• Attending necessary meetings
• Communicating with citizens via multiple platforms
• Communicating with various internal and external departments
• Developing and maintaining effective working relationships
• Entering citizen complaint information into the appropriate database
• Entering data
• Investigating and resolving citizen complaints
• Making sound decisions
• Managing and monitoring various budgets
• Performing legislative research
• Providing advice and assistance to Council Members

ABILITIES (some combination of the following):

• Be adaptable
• Manage time effectively
• Multi-task
• Organize
• Speak publicly in small and large groups

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors degree in business or public administration, or field related to assignment
• Two years experience working in public service managing constituent relationships
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

02

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

03

Have you managed social media for an organization or public official?

• Yes
• No

04

If yes to the question above, what platforms did you use? If no, type NA.

05

Do you have experience preparing talking points, speeches or presentations?

• Yes
• No

06

What does accountability mean to you?

07

How do you stay organized and what systems do you rely on to manage tasks?

08

Which best describes your experience with data analysis

• Novice
• Intermediate
• Expert

09

How would you describe your vision of community engagement?

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/