Minimum Qualifications
Education: High school diploma or GED.
Specialized training or education in human services may be substituted for experience.
Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.
Certifications/Licenses: Ability to obtain and maintain Standard First Aid and CPR certification.
Valid NYS driver's license may be required depending on assignment.
Work Eligibility: Must be authorized to work in the U.S.
Work Location Requirement: Onsite - community residential program with 24/7 staffing coverage. This is a relief post.
Compensation: $19.8077 an hour
What we Offer:
We provide competitive benefits, including:
- Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match
- Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
- Employee Wellness Programs: Employee Assistance Program and mental health resources
- Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
- Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.
About the Role
This entry-level direct care role supports adults diagnosed with mental illness and substance use disorders in community residential settings. Staff provide 24/7 coverage, ensuring safety, support, daily living assistance, and a therapeutic environment. The position focuses on helping individuals build skills, achieve personal goals, and integrate successfully into the community while maintaining a safe and clean-living environment.
Primary Responsibilities
- Conduct regular facility inspections to ensure safety, cleanliness, and security.
- Report serious incidents immediately and complete incident documentation per policy.
- Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
- Follow emergency procedures and support the safety of residents, staff, and visitors.
- Assist individuals with hygiene, grooming, nutrition, and daily living needs.
- Review and update staff communication logs each shift.
- Perform housekeeping tasks to maintain a safe and healing environment.
- Ensure food provided meets dietary requirements.
- Accompany individuals to medical appointments, social agencies, and community activities.
- Maintain regular attendance and work beyond scheduled hours when needed.
- Attend team meetings, staff meetings, and supervision.
- Complete required in-service training and staff development.
- Monitor medications and complete related documentation when assigned.
- Assist clinical staff with resident accountability and missing person procedures.
- Observe and document individuals' behavior and responses to treatment.
- Lead skills development or activity groups when appropriate.
- Assist individuals with meal preparation, laundry, and light housekeeping.
- Perform other related duties as assigned.