Duties and Responsibilities
Interact with internal and outside sales people, vendors, and contractors. Responsible for showroom merchandising and re-stocking product. Assist in resolving customer relations problems with both dealers and end users. Complete sales order process for customers with efforts to up-sell associated items. Adhere to all safety requirements relevant to ones regular job duties. Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
Minimum 1 year experience in a customer service or counter sales role. Proven success in sales and providing excellent customer service. Strong interpersonal skills including sales problem solving and customer service. Ability to work independently and meet assigned goals and objectives in designated time frames. Ability to multitask and work in a fast-paced environment. A willingness to learn and grow with our Company. Knowledge of Microsoft Office products. Proven commitment to customer service and a safe work environment. Pass a pre-employment drug screening and background check.
Preferred Qualifications
Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level. Bilingual Spanish preferred. Work Schedule
Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.
Demand Frequency
Sedentary - Lifting 0-10 pounds Frequent Light Lifting - 10-20 pounds Frequent Moderate Lifting - 20 to 50 pounds Occasional Heavy Lifting - 50 to 100 pounds Occasional Pulling, Pushing, Carrying Occasional Reaching or working above shoulder Occasional Walking Frequent Standing Frequent Sitting Occasional Stooping Occasional Kneeling Occasional Repeated Bending Occasional Climbing Occasional Desk Work Computer use Frequent Telephone use Frequent Operating a motor vehicle Never Operating a commercial vehicle Never Operating warehouse equipment (forklift, baseloid lift, etc.) Occasional Other - Talk, Drive, visit customers, etc. Occasional
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.