Counter Sales Associate

The Inside Sales Associate position assists customers in providing product information, recommendations, processing transactions, and maintaining a clean and organized store environment. The Inside Sales Associate role will involve working closely with customers, contractors, and other store team members to ensure a smooth shopping experience and promote customer satisfaction.

Responsibilities/Essential Functions include:

• Develop a general understanding of the construction materials, tools, and equipment available in the store.
• Assist customers in locating products, check inventory availability, and accurately process sales transactions using the store's point-of-sale system. Handle cash, credit card, and other payment methods efficiently.
• Greeting customers in a friendly and professional manner, assist them with product inquiries, provide recommendations based on their needs, and address any concerns or questions.
• Organize incoming merchandise shipments. Ensure displays are adequately stocked, labeled, and visually appealing.
• Maintain a clean, safe, and organized store environment by regularly tidying shelves, aisles, and displays. Monitor and report any maintenance or safety issues to the appropriate personnel.
• Assist with weekly inventory cycle counts ensuring accurate on hand and stock levels.

Qualifications & Requirements:
Education and Work Experience

• High school diploma or equivalent qualification.
• Previous experience in customer service or retail environment is preferred.
• Previous experience with construction tools and equipment is preferred.

Skills, Knowledge, and Abilities

• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment. Ability to lift up to 50 pounds at a time and to walk and stand for extended periods of time
• Basic computer skills for operating the point-of-sale system and accessing product information.
• Flexibility to work rotating Saturday schedule (as applicable to the store location).

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