Counter Sales Representative

Unilock, North Americas premier manufacturer of concrete paving stones and retaining walls for over 50 years is currently seeking a Counter Sales Representative with forklift experience at our Chester, NY Yard.

This position calls for a bright, motivated Sales Representative who thrives amidst the challenges of a fast-paced environment and possesses an urgency in customer service. You will have the opportunity to bring your energy to a high-performing team, working collaboratively with both our office and yard team members.

What youll do

• Answering of telephones and satisfying customer requests with a friendly demeanor, and willingness to help at all times
• Support retail customers and contractors with their purchases, via design assistance (calculating square footage required), order entry and any future inquiries that arise
• Retrieve hand-selected product samples from designated sample area and loading into requesting customers vehicles
• Process all, check and credit card transactions and reconcile payments received
• Load and confirm orders for invoice processing and posting
• Perform random tractor-trailer checks to ensure load accuracy before delivery
• Operate an industrial forklift, to assist yard personnel loading trucks SAFELY, promptly and accurately according to shipping documents using an e-tablet
• Participate in and assist with cycle counting throughout the year, as well as yearly full yard counts

What you need to succeed

• Exceptional customer service skills, with attention to detail and accuracy
• Must have sound problem solving skills to effectively handle customer objections and questions
• Proficiency in Microsoft Office applications, and basic skills using an e-tablet
• Ability to manage competing priorities, work with strict deadlines, address projects, and work processes
• Must have at least 1 year of forklift experience and ability to pass Unilock licensing test.
• Experience with a 5k -10k pound exterior forklift is a plus
• Ability to read & comprehend all shipping related documents, and perform basic math equations
• Ability to distinguish product colors, color blends, and product bundle configurations
• Requires standing, stooping, reaching, and lifting to 30 lbs.
• Collaborative individual with a strong, self-directed work ethic in a fast past environment
• Professional and courteous behavior with a cheerful outlook in ALL situations.
• Requires consistent and dependable attendance

Why Join Unilock - Our core philosophy as a family-owned and operated company puts family first. That's why we think it's so important to have a safe and inclusive workplace where you can make a difference and build a long-term career. You would be joining a team that values health and safety, integrity, diversity, growth and internal promotions

• Pay: $22-$24 per hour (based on experience)
• Comprehensive health benefits beginning the first of the month following your hire date
• Up to 2 weeks of paid vacation during your first year
• 48 hours of paid personal leave annually
• Paid company shutdown between Christmas and New Years
• 401(k) with company match and Profit Sharing
• Semi-annual performance bonuses and annual company bonus opportunities
• A safe, respectful, and team-oriented work environment