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Counterparty Credit Risk (CCR) Operations IT Lead - Director

Madison-Davis

New York, CT

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, AngularJS, Atlassian JIRA, Automation, Bank Stress Testing, Cloud Computing, Communication Skills, Continuous Improvement, Credit Risk, Data Quality, Database Extract Transform and Load (ETL), Derivatives, DevOps, Documentation, Environmental Issues, Financial Services, Global Financial Markets, ITIL (IT Infrastructure Library), Incident Management, Industry/Trade Analysis, Java, Leadership, Metrics, Microsoft Windows Azure, Offshoring, Operational Improvement, Operational Support, People Management, Performance Management, Performance Metrics, Power BI, Process Improvement, Production Control, Production Support, Production Systems, Python Programming/Scripting Language, Reconciliation, Regulations, Regulatory Reports, Release Management/Engineering, Reliability Engineering, Reporting Dashboards, Risk, Risk Management, Root Cause Analysis, SQL (Structured Query Language), Service Level Agreement (SLA), ServiceNow, Stored Procedures, Systems Administration/Management, Technical Leadership, Technical Operations, Technical Support, Testing
LOCATION
New York, CT
POSTED
30+ days ago

Counterparty Credit Risk Operations IT Lead

Location: New York City, hybrid, approximately 2 to 3 days onsite per week

Employment: Full-time

ABOUT THE ROLE

A global financial institution is seeking a senior technology operations leader to oversee production stability, resilience, and continuous improvement for business-critical counterparty credit risk platforms. This role supports systems used for exposure calculation, limit monitoring, risk reporting, intraday analysis, and regulatory reporting workflows.

This is a Director-level leadership position for someone who can combine people management, hands-on technical credibility, operational discipline, and risk technology domain expertise. The successful candidate will lead a global support model, improve SLA performance, reduce manual intervention, strengthen controls, and partner closely with business, risk, engineering, infrastructure, and offshore teams.

RESPONSIBILITIES
  • Own production operations for platforms supporting counterparty exposure, limits, reporting, and pre-trade analysis
  • Lead incident, problem, change, and release management across critical risk technology systems
  • Drive root cause analysis and permanent fixes for recurring production issues
  • Define and improve operational KPIs, including availability, MTTR, SLA breaches, reruns, and batch success rates
  • Strengthen offshore support effectiveness through runbooks, documentation, escalation paths, and ownership models
  • Partner with engineering and infrastructure teams to improve observability, alerting, automation, and resilience
  • Support audit, regulatory, security, access, change, data integrity, and control requirements
  • Lead operational improvements across batch monitoring, data validation, reconciliations, and recovery processes

QUALIFICATIONS
  • 15+ years of IT Operations or Production Support experience within financial services
  • 5+ years in a Director-level or equivalent leadership role supporting risk, exposure, trading, or similar platforms
  • Strong people management experience across global, offshore, or distributed teams
  • Domain knowledge in counterparty credit risk, exposure management, derivatives, market data, limits, collateral, margin, stress testing, or risk reporting
  • Hands-on technical background with SQL, Snowflake, Databricks, and Python
  • Experience supporting batch-intensive and intraday platforms in regulated environments
  • Strong understanding of incident management, problem management, change governance, release controls, and SLA management
  • Ability to communicate clearly with senior business, risk, and technology stakeholders
  • Bachelor s degree required

PREFERRED EXPERIENCE
  • ITIL, cloud, DevOps, Agile, or reliability engineering certifications
  • Experience with Java, Angular, PySpark, ETL, stored procedures, Azure, ADF, Spark, PowerBI, or Medallion architecture
  • Experience with ServiceNow, JIRA, Confluence, and KPI dashboards
  • DR/BCP testing experience for critical production systems
  • Exposure to model governance, audit, regulatory exams, or control maturity reviews

How We Work
  • Metrics-driven operating model focused on production stability and measurable improvement
  • Strong partnership across business, risk, technology, engineering, infrastructure, and offshore teams
  • Emphasis on automation, documentation, runbook maturity, and operational simplification
  • High-accountability environment where production issues must be communicated clearly and resolved permanently
  • Continuous improvement mindset with focus on reducing risk, manual effort, and recurring incidents

About the Company

M

Madison-Davis

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