Courier/Supply Technician (Full-time)

You belong here! At Family Health West, you're more than an employee, you're family.

When you enter our facility, you know it's Family Health West because, well, the color speaks for itself. You'll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals. When we say you'll do what you love, we mean it! Welcomed by open arms and warm smiles, you'll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that's what got us to the top! You'll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.

So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!

About Family Health West

Our roots go deep -- founded by the community in 1946, it's no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future.

At Family Health West we go beyond what corporate hospitals deliver, we've created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.

Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.

EDUCATION (must be required for position), LICENSE, CERTIFICATION and EXPERIENCE:

1. Education: High School Diploma or equivalent required.

2. Licenses: Current, valid Driver's License with a clean driving record required.

3. Certifications: No professional certification required.

4. Experience:

o One year of courier, delivery, supply technician, or materials management experience preferred.

o Experience working in a healthcare or clinical setting preferred.

o Experience with inventory management systems preferred.

o Experience driving a box truck preferred.

5. Other Requirements

o Must be at least 25 years of age (insurance carrier requirement.)

o Ability to work independently with minimal supervision.

o Strong customer service and communication skills.

o Basic computer skills, including Microsoft Word and Excel.

o Ability to follow infection control and safety policies.

REQUIRED SCREENINGS:

1. Drug Screen

2. Physical Assessment

3. Tuberculosis Screen

4. Background Check (Criminal, Civil, Educational, Previous Employment, Etc.)

5. Driving Record

ESSENTIAL FUNCTIONS:

• Provide timely and courteous courier services to departments both on and off site to meet provider and clinic needs, including loading, unloading, and transporting materials to designated locations; communicate delivery estimates and coordinate delivery times as needed.
• Maintain accurate records of receipts and requisitions, including deliveries and pickups using computerized tracking systems.
• Assist in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
• Inspect incoming shipments for damages or discrepancies and report any problems to appropriate personnel or vendors.
• Assist with transporting packages, freight shipments, and deliveries between the hospital and support buildings using a small SUV or box truck. Critical thinking and sound judgment are required when transporting and maneuvering freight to ensure safe, efficient, and appropriate handling throughout the transportation process.
• Safely push, pull, and maneuver a loaded pallet jack.
• Monitor inventory levels, including critical supplies, and conduct periodic physical counts to ensure accuracy. Communicate deviations as soon as possible.
• Determine and implement stock levels needed for standard, non-recurring, and specialized items based on usage, inventory, and projected depletion.

9. Audit supply rooms and storage areas for expired supplies, rotate stock to limit expiration, and remove expired items. Support managers in checking inventory for recalled items and hazard alerts.

• Ensure supply rooms and storage areas comply with infection control policies, including the organizational cardboard policy and clean storage standards.
• Organize warehouse and supply room space by labeling shelves, bins, drawers, and other storage locations.
• Maintain department vehicles in good operating condition, including logs/records of vehicle maintenance, mileage, and gas receipts. Report any accidents, damage, or mechanical issues immediately.
• Adhere to all traffic laws while operating company vehicles according to DOT regulations.
• Frequent and timely communication is required for this position. Employees must be comfortable communicating regularly via email, text messaging, and phone calls with employees, clinical staff, clinic managers, and other Materials Management teammates.
• Follow all infection control, isolation, and PPE requirements when entering and exiting clinical areas.
• Maintain patient, resident, and employee privacy and confidentiality at all times in accordance with HIPAA and organizational policies.
• Reliable and punctual attendance is essential; employees are expected to report to work as scheduled each day.
• Maintain a professional, courteous, and helpful demeanor at all times.
• Other job-related duties as assigned.

GENERAL DUTIES:

• Perform general supply chain activities related to product receipt, distribution, and replenishment in line with minimizing costs, and supporting department goals.
• Maintain safety of vehicle, other drivers, and adhere to all traffic laws.
• Maintains patient/resident/employee privacy and confidentiality at all times.

ORGANIZATIONAL EXPECTATIONS:

• Be responsible for my own attitude.
• Be open to constructive feedback and suggestions for improvement; accept constructive feedback in a positive manner.
• Be generous with my skills and abilities by educating others on new ideas and/or techniques; offer constructive input to support the work area appropriately and respectfully.
• Take responsibility to attend or obtain information provided at in-services, seminars and staff meetings.
• Demonstrate, through my actions and speech, that I represent the entire organization. I will take action to ensure that a need is met; emulate the mission and vision statements.
• Acknowledge and greet everyone; look approachable, with open body posture, eye contact and a smile; communicate appropriately using good interpersonal skills.
• Dress professionally and appropriately for my work environment.
• Know and follow policies and procedures for both organization and department safety issues.
• Communicate delays in services and take service recovery steps as needed.

Wage starts at $18.00 per hour

Immunizations required for employment

FHW offers a full benefits package including:

FOR ALL EMPLOYEES:

Employee Assistance Program

403 (B) with 4% match from FHW and zero day vesting schedule

FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK

Medical Plan Options:

I. PPO plan with copay/coinsurance and lower deductible

II. High Deductible Health Plan with the option for a Health Savings Account.

III. Telemedicine includes in both plan options.

Dental

Vision

Life Insurance/ Accidental Death and Dismemberment Insurance

Disability Insurance with a Short and Long Term Option.

Critical Illness and Accident Plans

Cafeteria Options: Health Reimbursement/ Flex Savings

A host of other options to include: Pet Insurance, Identity Protection, Travel protection