Course Administrator

Job Title: Course Administrator
Location:Indianapolis, IN (Onsite)
Schedule:Monday–Friday, 8 AM–5 PM
Pay Rate:$20/hrW2(3-month Temp-to-Perm)

Job Description:
The Course Administrator provides comprehensive learning administrative support, ensuring seamless delivery of onsite training programs. This role manages training room setup, supports course owners and participants, oversees LMS updates, and coordinates all class-related activities including enrollment, scheduling, reporting, and class closeout. The position requires strong attention to detail, problem-solving capabilities, and the ability to maintain client standards while delivering high-quality service.

Key Responsibilities:
• Set up onsite/offsite training rooms, equipment, materials, and ensure facility readiness.
• Troubleshoot audiovisual issues and manage classroom materials before and after sessions.
• Maintain course and curriculum information within the Learning Management System (LMS).
• Serve as onsite point of contact for instructors and participants.
• Manage class activities: advertising, enrollments, confirmations, cancellations, waitlists, scheduling, and reporting.
• Record attendance, maintain rosters, and process evaluation data.
• Perform data entry, maintain training records, and ensure adherence to SOPs and service levels.
• Identify and resolve discrepancies; escalate issues when needed.

Qualifications:
• High School Diploma or GED required.
• Preferred experience in training administration, learning organizations, or customer service.
• Proficiency with LMS platforms and Microsoft Office.
• Strong organizational, communication, analytical, and problem-solving skills.
• Ability to multitask, prioritize, work independently, and adapt to changing needs.
• Client-focused approach with strong relationship-building skills.