Court Services Manager (Communications, IT, Court Operations) - Honolulu - Honolulu
Salary
$9,821.00 Monthly
Location
Honolulu
Job Type
Full-Time Permanent
Job Number
26-140LK
Department
1st Circuit
Division
Communication, Technology, Court Operations Unit
Opening Date
07/12/2026
Closing Date
Continuous
Position Specific Description
Recruitment Number 26-140LK, Court Services Manager (Communications, IT, Court Operations) ), EM-05, Honolulu, Oahu.
Summary of Duties
This position administers the First Circuits information technology, statistics and communications functions; develops and leads innovative and/or special projects and initiatives related to information technology and statistics; researches and formulates innovative strategies and processes to enhance the First Circuits information technology, data analysis and communications programs; collaborates with external agencies, community entities, Judiciary leadership, Court Administration, stakeholders, and Courts in development of standards in areas including, but not limited to, court technology, and media/public outreach and public accessibility.
This position further assists the Chief Court Administrator and/or designee with administrative housekeeping functions, i.e., preparing budget requests, researching matters, preparing reports and correspondence, and investigating and resolving problems, and performs other related duties as assigned.
Minimum Qualification Requirements
Education Requirement: Graduation from an accredited four (4) year college or university with a Bachelor's degree, or
excess work experience as described under Specialized Experience below, or any other responsible administrative, professional or analytical work experience which provided knowledge and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a bachelor's degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge and abilities.
The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.
Specialized Experience: Three (3) years of professional, administrative, technical work experience in one or a combination of the following areas. Clerical work experience is non-qualifying:
(Examples of legal setting are: Office of the Prosecutor, Public Defender, Department of the Attorney General, legal department in a financial institution or trust company, private attorney's office.)
Staff Specialist OR Supervisory Experience: One (1) year of experience in one of the following areas:
A. Staff Specialist Experience: Professional level work regularly encompassing difficult and complex situations and problems in a given specialty with responsibility for furnishing advisory services to management in the overall aspects of program development and evaluation; or performing extensive and intensive professional work in a given area of specialization, working on the most complex and difficult assignments in the areas of program development and evaluation, development of new and revised procedures, review of working situations to be sure divisions are following guidelines of sound management practices, development of legislative proposals or analysis of the impact of proposed legislation, and engaging in research aimed towards improving the management system.
B. Supervisory Experience: Experience which included: (1) planning and directing the work of others; (2) assigning and reviewing their work; (3) advising them on difficult problem areas; (4) timing and scheduling their work; and (5) training and developing new employees; and (6) disciplining them when necessary.
Administrative Experience: Six (6) months of progressively responsible work experience in a court or legal setting, social work or administrative program of the courts which involved active participation in and major responsibility for the development of policies and procedures; and the development, management, execution and coordination of program operations and activities.
Substitution of Education for Specialized Experience:
1) A Master's degree in business, public administration or criminal justice administration or a closely related field may be substituted for one (1) year of Specialized Experience.
2) Graduation from an accredited school of law with a Juris Doctor degree may be substituted for one (1) year of Specialized Experience.
Desirable Qualifications:
Supplemental Information
Any additional information may be attached to your online application, submitted by email to Recruitment@courts.hawaii.gov, or mailed to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813.
Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
CLICK HERE for other important information about the Merit or Civil Service System, Citizenship and Residency requirements, Accommodations, Veterans Preference, Examination process, Administrative Review, and more.
Civil service employees are eligible for a range of benefits, including, but not limited to, the following:
Up to 13 paid holidays each year, and 14 during election years
Up to 21 vacation leave days per year
Up to 21 sick leave days per year
Reasonable time off with pay for jury or witness duty, death in the family, for certain military duty, and for donating to the Blood Bank
Employer contribution to premiums for enrollment in the state sponsored medical, drug, vision, and adult dental plans
Free life insurance policy for employees and retirees
Deferred compensation retirement savings plan
State retirement plan for eligible employees
Judiciary employees may also be eligible for the Public Service Loan Forgiveness Program. For more information: https://studentaid.gov/
CLICK HERE FOR A LIST OF EMPLOYEE BENEFITS AND OTHER RELATED INFORMATION
The above benefits are subject to modification or termination due to changes in statutes, collective bargaining provisions, and/or policies, etc. This summary does not constitute a legal document or contract. Benefits may vary by type of employment and employment conditions.
01
Education Requirement: Graduation from an accredited four (4) year college or university with a bachelors degree. Excess experience of the type and quality described under the Specialized Experience requirements may be substituted for education on a year-for-year basis.
The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.
Which of the following statements best describes your college education?
02
Specialized Experience Requirement: Three (3) years of professional, administrative, technical work experience in one or a combination of the following areas. Clerical work experience is non-qualifying:
In a court or legal setting, responsibility for supervising or overseeing the operational activities of a unit or section whose primary function is the preparation and/or processing of legal documents. Such experience must have included: (1) planning and directing the work of others; (2) assigning and reviewing their work; (3) advising them on difficult problem areas; (4) timing and scheduling their work; and (5) training and developing new employees. (Examples of legal settings are: Office of the Prosecutor, Public Defender, Department of the Attorney General, legal department in a financial institution or trust company, private attorneys office.)
Independently performing professional work involving written analysis, evaluation and recommendations for problem resolution in a court or legal setting, or those social work or administrative programs of the courts. Examples of this type of professional work include court operations specialist, program specialist, social worker; or data processing systems analyst, program budget analyst, program evaluation analyst, personnel management specialist, planner, etc., with professional work experience in the court system.
Do you meet the Specialized Experience requirement?
03
If you answered "Yes," please specify the legal or court setting in which you worked and explain how your experience meets the Specialized Experience requirement. If you answered "No," please write "None."
04
Staff Specialist OR Supervisory Experience Requirement: One (1) year of experience in one of the following areas:
A. Staff Specialist Experience: Professional level work regularly encompassing difficult and complex situations and problems in a given specialty with responsibility for furnishing advisory services to management in the overall aspects of program development and evaluation; or performing extensive and intensive professional work in a given area of specialization, working on the most complex and difficult assignments in the areas of program development and evaluation, development of new and revised procedures, review of working situations to be sure divisions are following guidelines of sound management practices, development of legislative proposals or analysis of the impact of proposed legislation, and engaging in research aimed towards improving the management system.
B. Supervisory Experience: Experience which included: (1) planning and directing the work of others; (2) assigning and reviewing their work; (3) advising them on difficult problem areas; (4) timing and scheduling their work; (5) training and developing of new employees; and (6) disciplining them when necessary.
05
If you answered "Yes," please explain how your experience meets the Staff Specialist and/or Supervisory Experience requirement. If you answered "No," please write "None."
06
Administrative Experience Requirement: Six (6) months of progressively responsible work experience in a court or legal setting, social work or administrative program of the courts which involved active participation in and major responsibility for the development of policies and procedures; and the development, management, execution and coordination of program operations and activities.
Do you meet the Administrative Experience requirement?
07
If you answered "Yes," please specify the legal or court setting in which you worked and explain how your experience meets the Administrative Experience requirement. If you answered "No," please write "None."
08
Allowable Substitutions of Education for Specialized Experience: Please select all that apply.
09
IMPORTANT NOTE: Before submitting your application, be sure to review your application for completeness and accuracy. The information you provide on your application along with your responses to the supplemental questionnaire will be reviewed to determine whether you meet the minimum qualification requirements indicated on the job posting. Failure to provide sufficient detailed information may result in your application being rejected. Therefore, it is important that you provide the name of your employer, your official job title, dates of employment (from-to, month/year), hours worked per week, and a detailed description of your duties for each job listed on your application. Do not submit an online or hard copy resume in place of the application or supplemental questionnaire. However, if you choose to submit a resume in addition to your application, be sure it includes the same employment information mentioned above.
Required Question
Employer Hawai`i State Judiciary
Address 426 Queen Street, First Floor
Honolulu, Hawaii, 96813
Phone (808)539-4949
1 (800) 493-9298
Website http://www.courts.state.hi.us