Court Technology Educator

State of Washington

Olympia, WA

JOB DETAILS
SALARY
$78,504–$102,996 Per Year
SKILLS
Aged Care, Analysis Skills, Childcare, Collective Bargaining, Compensation and Benefits, Court Reporting, Customer Support/Service, Detail Oriented, Diversity, Employee Benefits, Federal Government, Flexible Spending Accounts, Government, Health Maintenance, Healthcare, Help Desk, Instructional Design, Knowledge Base, Microsoft Product Family, Nonprofit, Online Training, Problem Solving Skills, Product Demonstration, Project/Program Management, Release Notes, Requirements Validation/Verification, Resource Management, Standards Development, Student Loans, Team Player, Technical Writing, Test Plan/Schedule, Time Management, Training Tools, Training/Teaching, Training/Teaching Curriculum, Use Tax, Webinar, Willing to Travel, eLearning
LOCATION
Olympia, WA
POSTED
4 days ago

Court Technology Educator

Salary

$78,504.00 - $102,996.00 Annually

Location

Thurston County - Olympia, WA

Job Type

Exempt

Remote Employment

Flexible/Hybrid

Job Number

2026-60

Department

Administrative Office of the Courts

Opening Date

07/10/2026

Closing Date

7/26/2026 11:59 PM Pacific

  • Description
  • Benefits

Description

Bring Your Creativity to Washington's Court Technology Education!

The Washington Administrative Office of the Courts (AOC) is searching for a detail-oriented, creative, and enthusiastic Court Technology Educator to join our Court Education team. If you enjoy making technology understandable, engaging, and empowering for learners, this role offers the chance to shape meaningful learning experiences across the Washington State court community.

In this position, you'll design, develop, deliver, and continually enhance technology focused court education for both internal staff and external partners. Your work will reach people statewide, helping them navigate and apply court technologies with confidence and ease. You'll collaborate with subject matter experts, education committees, and colleagues who share a passion for delivering high-quality learning. Together, you'll transform real-world court needs into education that is clear, accessible, and impactful.

Reporting to the Court Education Services (CES) Manager or Supervisor, you'll contribute to curriculum creation, instructional design, the development of modern training tools, and responsive customer support. While the role is non-supervisory, it is highly collaborative and gives you the freedom to innovate. Whether developing eLearning modules, leading workshops, designing conference content, creating demos, or hosting webinars, you'll have the opportunity to bring creativity and purpose to every project.

This is a role for someone who loves blending technology with education, who finds energy in problem-solving and collaboration, and who believes that great learning can strengthen the courts' ability to serve the public. If you're excited to make court technology approachable and join a team committed to empowering learners, you'll thrive here.

Washington Courts Employment Opportunity

Administrative Office of the Courts

Court Technology Educator

(Court Educator)

Court Services Division

Our Mission: Advance the efficient and effective operation of the Washington Judicial System.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

POSITION DETAILS

Job #: 2026-60

Status: Regular, Full-Time

Location: Olympia, Washington

Salary: Range 64: $78,504 - 102,996 per year (DOQ).

Opens: July 9, 2026

Closes: July 26, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven (7) calendar days after posting.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.

This position requires you to be in the office at least two (2) days per week.

Duties

In this role, you will:

  • Conducts analyses to define educational goals, learning objectives, system workflows, and appropriate delivery methods.
  • Designs and develops in-person and online training with subject matter experts, including advanced technical and judicial education.
  • Creates and maintains standardized instructional resources such as manuals, exercises, tutorials, presentations, demos, and job aids.
  • Develops release notes, technical documentation, help files, reference guides, and customer-service knowledge base content.
  • Delivers training webinars and instructs judicial staff-virtually and on-site-on software applications, policies, and procedures.
  • Evaluates learning effectiveness, responds to advanced help-desk inquiries, and provides Tier 2 customer support.
  • Collaborates with developers, testers, analysts, liaisons, and product owners to ensure educational content aligns with system functionality and business needs.
  • Performs other duties as required.

Qualifications

A combination of education and experience demonstrating a working knowledge and global understanding of education methodology may substitute for education and/or experience requirements. Directly relevant experience will still be considered even if the years of required experience are not met.

  • Bachelors degree in education or closely related field

AND

  • Three (3) years of progressively responsible related experience in the design and delivery of adult education.

OR

  • Three (3) years of progressively responsible related experience in the Washington State courts, responsible for training court staff.

Must be willing to travel. This position may require periodic travel to support programs in various parts of the state for up to one week at a time.

THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

  • Delivers exceptional customer service, consultation, and educational support while maintaining positive relationships with stakeholders.
  • Designs and delivers effective curriculum and learning experiences using sound adult education principles and accessibility standards.
  • Demonstrates strong technical aptitude, including proficiency with Microsoft 365 tools and the ability to self-learn new technologies.
  • Analyzes complex issues, develops solutions, and independently manages projects from concept through implementation.
  • Sets realistic expectations, meets deadlines, and takes personal responsibility for producing high-quality work.
  • Adapts quickly to change, manages time and resources effectively, and maintains a positive, flexible approach in both independent and team environments.

Supplemental Information

For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position CLICK HERE TO APPLY!

IMPORTANT INFORMATION

  • The workweek may fluctuate depending on workload or agency needs.
  • Overnight travel may be required based on business needs.
  • This position may be overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.

Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.

AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov

About the Company

S

State of Washington