CPS CVS PD Clerk III

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save.

Here's what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)
• Optional dental, vision, and life insurance-at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: CPS CVS PD Clerk III

Job Title: CPS CVS PD Clerk III

Agency: Dept of Family & Protectve Svc

Department: Region 7 CPS Dir Del - CVS

Posting Number: 18321

Closing Date: 07/09/2026

Posting Audience: Internal and External

Occupational Category: Office and Administrative Support

Salary Range: $2,694.33 - $3,946.25

Pay Frequency: Monthly

Salary Group: TEXAS-A-11

Shift: Day

Additional Shift:

Telework: Not Eligible for Telework

Travel: Up to 25%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 1340 AIRPORT COMMERCE DR BLDG 5, STE 525

Other Locations:

MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X

8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS

Brief Job Description:

Performs advanced (senior-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves coordinating clerical activities such as compiling and tabulating data, checking documents for accuracy, handling and transporting documents and/or stock and inventory, and maintaining files. May train others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. This position interacts routinely with community agencies, Texas Department of Family & Protective Services staff and the general public.

Essential Job Functions:

• Prepares and maintains statistical reports, leave and personnel records, case records and related files for multiple units/programs
• Types correspondence, forms, travel requests, meeting notes, performance evaluations, and other documents to support work of multiple units/programs
• Provides program and agency information and/or makes referrals to other community resources
• Performs data entry into IMPACT and other electronic programs and systems
• Answers inquiries regarding policies and procedures; answers and screens telephone inquiries; takes and routes messages Works on Special Projects and monitor assigned mailboxes
• Performs other duties as assigned and required to maintain program operations * Promotes and demonstrates appropriate respect for cultural diversity among co-workers and all work-related contacts
• Attend work regularly in accordance with agency leave policy

Knowledge, Skills and Abilities:

• Skill in using Microsoft Word, Excel, Power Point, TEAMS, CAPPS Financials, CAPPS, Data Warehouse, and SharePoint.
• Skill with working in an office supporting several staff members locally and across the state.
• Ability to effectively handle multiple assignments in a dynamic environment.
• Knowledge of office procedures; of spelling, punctuation, grammar, and arithmetic; of business or program terminology, methods, and procedures; of warehousing procedures; of state purchasing policies and procedures; and of records administration and maintenance techniques and procedures.
• Ability to work independently in a fast paced environment.

Registrations, Licensure Requirements or Certifications:

None required.

Initial Screening Criteria:

• Graduation from high school or equivalent.
• Two (2) years full-time administrative support, general office, clerical, secretarial or DFPS experience. Acceptable Substitutions:
• Six (6) semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver's record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.