CPT Event Supervisor

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

Who We Are 

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Museum of Science is seeking an experienced event professional to serve as the onsite operational leader for our corporate, nonprofit, social, and institutional events. As a Part-Time Event Supervisor, you will play a critical role in delivering exceptional guest experiences, overseeing event execution, managing staff and vendors, and ensuring the highest standards of hospitality, safety, and operational excellence. This position is ideal for a skilled professional who thrives in a fast-paced environment and can confidently lead complex events with minimal supervision.

Schedule: This position does not have a set weekly schedule or guaranteed hours. Shifts are assigned based on the Museum's event calendar, and candidates must be flexible and available to work a variety of days, evenings, weekends, and occasional holidays.

What You’ll Accomplish

• Lead Exceptional Guest Experiences: Serve as the Museum's onsite leader for assigned events, ensuring seamless execution, outstanding hospitality, and a consistently high-quality experience for clients, guests, vendors, and stakeholders.
• Oversee Beverage Operations and Compliance: Provide operational oversight of alcohol service, beverage activations, inventory movement, bar setup, and service execution while ensuring compliance with licensing requirements, responsible service standards, and Museum policies.
• Coordinate and Execute Social Events: Lead the operational execution of weddings, mitzvahs, galas, donor events, and other social celebrations, serving as the primary point of contact for clients and vendors throughout the event lifecycle and onsite execution.
• Drive Event-Day Leadership and Decision Making: Act as the primary operational authority during assigned events, proactively resolving issues, directing staff and vendors, and making informed decisions that balance guest experience, safety, operational requirements, and Museum priorities.
• Strengthen Operational Efficiency: Optimize staffing resources, vendor coordination, and event workflows to improve labor efficiency, reduce unnecessary overtime, and support successful event outcomes with minimal management intervention.
• Protect the Museum's Brand and Reputation: Represent the Museum with professionalism and confidence while ensuring all events align with operational standards, safety expectations, and hospitality best practices.

What We’re Looking For (Competencies)

• Customer Focus: Anticipates and responds to client, guest, and stakeholder needs while delivering exceptional service and maintaining a positive event experience.
• Decision Quality: Makes sound, timely decisions during fast-paced event operations, balancing guest experience, operational requirements, safety considerations, and organizational priorities.
• Managing Complexity: Effectively navigates multiple priorities, changing circumstances, and operational challenges while maintaining focus on successful event execution.
• Plans and Aligns: Coordinates resources, staffing, vendors, and operational logistics to ensure events are executed efficiently and according to established timelines and expectations.
• Drives Results: Takes ownership of event outcomes, proactively addresses obstacles, and consistently delivers high-quality results with minimal supervision.
• Collaborates: Builds strong working relationships across departments and with external partners to achieve shared goals and ensure seamless event execution.
• Directs Work: Provides clear direction, establishes priorities, and ensures staff and vendors understand expectations and deliver results.
• Situational Adaptability: Responds effectively to changing conditions, unexpected challenges, and shifting priorities while maintaining service excellence.
• Resourcefulness: Identifies practical solutions and takes initiative to resolve operational challenges independently.
• Balances Stakeholders: Considers the needs of clients, guests, internal departments, vendors, and the Museum when making operational decisions.

How We Work-Our Values 

Mission-Focused: We inspire a lifelong love of science in everyone. 

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.