Craft's on HWY 280 - Front of the House -Drive Thru

Craft's
  • Birmingham, AL
    30+ days ago

    Job Description

    **Job Title: Drive-Thru Team Member (Front of the House)**

    **Job Description:**

    Join our dynamic team at Craft’s on HWY 280 as a Drive-Thru Team Member, where exceptional customer service meets efficiency! In this exciting front-of-the-house role, you'll be the first point of contact for our customers, ensuring they enjoy a seamless and delightful experience from the moment they arrive.

    **Key Responsibilities:**

    - Provide outstanding customer service with a friendly demeanor and a positive attitude.
    - Efficiently take and process orders through our drive-thru system, ensuring accuracy and speed.
    - Communicate effectively with kitchen staff to ensure quick and accurate preparation of orders.
    - Handle transactions, including cash and credit card payments, with accuracy and attention to detail.
    - Maintain cleanliness and organization of the drive-thru area.
    - Address customer inquiries and resolve any issues promptly and professionally.
    - Uphold our brand standards and adhere to all safety and health guidelines.

    **Qualifications:**

    - Strong communication and interpersonal skills.
    - Ability to work in a fast-paced environment while maintaining a high level of customer service.
    - Punctual, reliable, and able to work flexible hours, including weekends.
    - Basic math skills for handling financial transactions.
    - Previous customer service or retail experience is a plus, but not required.

    **Benefits:**

    - Competitive hourly wage.
    - Opportunities for growth within the company.
    - Employee discounts on delicious meals.
    - Positive and inclusive work environment.
    - Comprehensive training provided.

    If you are enthusiastic, customer-focused, and enjoy working in a vibrant team setting, we would love to hear from you. Apply today to become a part of our Crafts family and make a meaningful contribution to our patrons' dining experience!

    Numbers & Facts

    LocationBirmingham, AL

    Skills

    • Communication Skillsunmatched
    • Credit Cardsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Financial Transactionsunmatched
    • Interpersonal Skillsunmatched
    • Mathematicsunmatched
    • Order Processingunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Retailunmatched
    • Safety/Work Safetyunmatched
    • Team Playerunmatched

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