Our client, a growing creative agency is seeking an Account Manager. This is a fulltime position that is hybrid onsite in the LA area.
This role is responsible for managing and nurturing client relationships, ensuring the delivery of high-quality service and solutions. This role blends strategic thinking, project management, and client servicing with a strong emphasis on creativity and communication.
Key Responsibilities:
Client Relationship Management
• Serve as the primary point of contact for clients, ensuring consistent communication and overall satisfaction.
• Build and maintain strong, long-lasting client relationships by developing a deep understanding of their business needs, goals, and challenges.
• Proactively engage with clients to anticipate their needs and provide strategic guidance.
Influencer & Talent Campaign Management
• Lead end-to-end execution of influencer campaigns, including talent identification, briefing, contracting, content review, and performance wrap-ups.
• Coordinate with talent managers, agents, and creators to ensure smooth collaboration and on-brand content delivery.
• Manage campaign timelines, budgets, and stakeholder alignment across internal teams and external partners.
• Stay current on influencer trends, platform dynamics (TikTok, Instagram, YouTube), and emerging talent.
Project & Campaign Management
• Oversee the end-to-end execution of projects and campaigns, ensuring timely delivery and adherence to budgets.
• Coordinate with internal teams and external stakeholders to ensure seamless operations and successful outcomes.
Social Media & Content Strategy
• Support the development of social media strategies and content plans tailored to each client's objectives and audience.
• Collaborate with creative and strategy teams to ensure content is culturally relevant, on-brief, and optimized for the platform.
• Oversee content calendars and approval workflows, keeping clients informed and campaigns on schedule.
Business Development Support
• Work closely with internal teams to identify new business opportunities and support pitching efforts.
• Contribute to crafting tailored approaches that resonate with potential clients, leveraging insights across account management and creative disciplines.
Performance Monitoring & Reporting
• Track the effectiveness of campaigns and initiatives, using data to inform decisions and refine approaches.
• Prepare clear, insightful reports and presentations that communicate results and demonstrate value to clients.
Qualifications:
• 3+ years of account management experience at a digital, influencer, or social media agency.
• Hands-on experience managing influencer campaigns from talent identification through reporting.
• Strong familiarity with social platforms, especially TikTok, Instagram, and YouTube.
• Excellent client communication, presentation, and relationship management skills.
• Highly organized with the ability to manage multiple campaigns simultaneously in a fast-paced environment.
• A genuine interest in entertainment, or Gen-Z culture is a strong plus.
• Experience with influencer platforms (e.g., AspireIQ, Grin, Creator.co) and social analytics tools (e.g., Sprout Social, Meltwater) is a plus.