Creative Dir, Social, North America Stores

Amazon

Seattle, WA

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JOB DETAILS

SKILLS

Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Automation, Campaigns, Coaching, Consulting, Consumer Branding, Consumer Marketing, Cross-Functional, Customer Experience, Customer Relations, Customer/Client Research, Ecosystems, Entrepreneurship, Leadership, Machine Tool, Marketing, Mentoring, Multitasking, Performance Tuning/Optimization, Problem Solving Skills, Productivity Management, Project/Program Management, Quality Management, Storytelling, Strategic Planning, Style Guide, System Architecture, Systems Scalability, Team Lead/Manager, Testing, Time Management, Writing Skills

LOCATION

Seattle, WA

POSTED

16 days ago

Description About the Role The North America Stores Creative team is on a mission to build world-class, scalable creative systems that fuel growth across every customer touchpoint. We believe great creative shouldn't just look good-it should move fast, work harder, and scale smarter. We're looking for a Creative Director who shares that belief and wants to build something lasting. In this role, you'll own the creative vision for two of the fastest-growing areas of our marketing ecosystem: Creator partnerships and paid social. You'll shape how millions of customers experience our brand across Meta, TikTok, Pinterest, email, and on-site-while building the templates, systems, and frameworks that allow your team to do more with less. Why you'll love this role: -You'll partner on high-visibility, high-impact creative across channels that are evolving daily -You'll architect scalable systems from the ground up-not just make ads, but build the machine that makes them -You'll lead through seasonal tentpoles, HVEs, and always-on campaigns, keeping the work fresh and dynamic year-round -You'll partner with Creators, agencies, and cross-functional teams in a fast-paced, entrepreneurial environment Key Responsibilities -Develop and maintain on-brand templates, modular design systems, and scalable creative structures that reduce production time and increase output efficiency over time -Lead creative style guides and execution for Creator-facing assets (emails, tool kits, site experiences) and paid social campaigns across Meta, TikTok, and Pinterest -Drive creative excellence across all campaign types: seasonal events, BAU messaging, and High Visibility Events (HVEs) -Manage and mentor a team of contractors and agency partners, ensuring high-quality output and adherence to brand standards -Establish repeatable workflows and playbooks that enable the team to scale without sacrificing craft -Partner cross-functionally with marketing, brand, and channel stakeholders to align creative with business objectives -Govern and consult on social creative produced outside of direct ownership to maintain cohesive brand expression -Identify opportunities to innovate on format, storytelling, and platform-native creative across emerging social channels Leadership Expectations -Build and optimize a high-performing extended team of contractors and agency partners Create operational frameworks that drive measurable efficiency gains (reduced cycle times, increased asset throughput) -Demonstrate strategic thinking by connecting creative decisions to business outcomes and audience engagement -Raise the bar on creative quality while simplifying systems for scale -Champion brand consistency as a cross-team partner and creative governance leader Key job responsibilities Lead a team of contract and agency writers and designers, fostering innovation and social creative excellence - Pioneer the development and implementation of GenAI and automated creative solutions to scale creative operations - Partner with marketing to improve creative review mechanisms and workflows across social and creator content - Drive standardization and templatization of creative assets while maintaining brand quality - Partner with cross-functional teams to deliver cohesive creative strategies that drive business results - Identify and implement efficiency opportunities through tooling and automation - Own the end-to-end creative process, from conceptualization to execution and measurement - Lead testing and iteration of creative approaches to optimize performance A day in the life Overseeing creative reviews Developing creative concepts to solve business problems Leading/coaching designers and writers Partner on building processes Finding efficiencies through GenAi and tooling Basic Qualifications - 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience - Bachelor's degree Preferred Qualifications - Knowledge of InDesign, Photoshop, Illustrator, Keynote - Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions - Experience leading creative development of innovative creative from concept to delivery - Experience managing creative (internal team of designers, copywriters, external agencies and freelancers) - Experience presenting creative concepts effectively to senior executives - Experience managing multiple projects and meeting aggressive deadlines Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 155,400.00 - 210,300.00 USD annually USA, WA, Seattle - 141,000.00 - 190,700.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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