Creative Director (Interactive Retail)

Media.Monks

San Francisco, CA

JOB DETAILS
SALARY
$160,000–$190,000 Per Year
SKILLS
Adobe Creative Suite, Adobe Product Family, Artificial Intelligence (AI), Business Intelligence, CSS (Cascading Style Sheet), Communication Skills, Computer Programming, Content Development, Design Services, Diversity, Entrepreneurship, Graphic Design, HTML (HyperText Markup Language), International Marketing, Internet Technology, JavaScript, Leadership, Leading Edge Technology, Marketing, Online Marketing, Performance Metrics, Product Demonstration, Product Design, Product Planning, Product/Service Launch, Prototyping, Rapid Prototyping, Registered Training Organisation (RTO), Reporting Dashboards, Retail, Sales Presentation, Software Agents, Storytelling, Team Building, Team Lead/Manager, Trend Analysis, Usability Engineering, User Interface/Experience (UI/UX), Web Design
LOCATION
San Francisco, CA
POSTED
2 days ago

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process.

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Web, you are the visionary behind Google’s digital front door. You operate at the intersection of brand storytelling and cutting-edge web technology. This is not a role for utility-focused product designers; this is a role for a digital storyteller who understands how to turn a website into an immersive brand experience.

You will drive the creative vision for high-visibility marketing sites, product launch pages, and interactive digital experiences. You are obsessed with pixel perfection, steeped in emerging web trends (WebGL, micro-interactions, motion), and capable of translating the Google brand into digital environments that are as functional as they are magical. You will set the vision, guide the team, and get your hands dirty in the design files to ensure every pixel meets the "Google Grade."

Responsibilities:

Interactive Mastery & Product Storytelling

  • Own the Demo: Lead the conceptualization and execution of on-device demos for new product launches (Pixel, Nest, Fitbit). You will turn technical specs into "show, dont tell" experiences that prove the product’s value instantly.
  • Retail Pragmatism: Balance "big vision" creative thinking with the realities of the retail environment. Design experiences that are robust enough for thousands of interactions yet simple enough to engage a shopper in seconds.
  • UX/UI Leadership: Direct teams of interactive designers, motion designers, and creative technologists. Ensure every swipe, tap, and transition meets the highest standards of craft and usability.

Strategic Innovation & Client Partnership

  • Partner with Product: Collaborate deeply with Google’s hardware and retail marketing teams. You must be comfortable navigating complex stakeholder maps (Marketing, Product, Brand) to align creative vision with product roadmaps.
  • Push the Possible: Challenge the status quo of "attract loops" and "feature lists." Innovate how we showcase AI and software features in ways that feel magical, not mechanical.
  • Present with Authority: Lead client presentations with clarity and conviction. You are the expert in the room, guiding clients from the "what" to the "how".

AI & Future Workflows

AI Optimist: Embrace AI tools to supercharge your team’s workflow—from rapid UI prototyping to generative content creation. You dont just design for AI products; you design with AI tools.

About You

The essentials:

  • Experience: 10+ years of digital design experience, with a heavy emphasis on marketing websites, microsites, and interactive storytelling. At least 3+ years in a leadership role.
  • Portfolio of "Wow": A portfolio demonstrating high-end web design (Awwwards-caliber work). We need to see rich UI, fluid UX, and strong motion sensibilities—not just static dashboards or utility apps.
  • Technical Fluency: Deep expertise in UI/UX principles and site architecture. You dont need to write code, but you must understand the capabilities of modern front-end development (HTML/CSS/JS/WebGL) to communicate effectively with developers.
  • Tool Mastery: Expert-level proficiency in Figma and familiarity with the Adobe Creative Suite. Knowledge of prototyping tools (Protopie, Principle) is a massive plus.
  • Client Presence: Proven ability to command a room and present creative work with confidence and strategic clarity.
  • The Maker Mindset: You are resilient, curious, and believe that the details are the design.

Key Performance Indicators (KPIs)

  • Innovation: Successfully launching new demo formats that increase dwell time and engagement in retail.
  • Craft Quality: delivering work that is recognized internally and externally as "Google Grade"—clear, human, and useful.
  • Client Trust: Becoming the "first call" for client partners when facing a new product launch challenge.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

What We Offer

Benefits

  • Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
  • Generous PTO and 15 company-wide holidays
  • 401k with company contribution
  • Paid parental leave
  • Work-life balance with an emphasis on personal well-being
  • Career growth in a disruptor space & entrepreneurial opportunities within the Monks network 
  • A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range: $160,000—$190,000 USD

About Monks 

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

About the Company

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Media.Monks