Creative/Marketing - Production Manager

About the role

The Event Producer, Virtual, Hybrid & Live Events is the connective tissue between content
strategy and technical execution across Gap Inc.'s most high-profile moments earnings
weeks, town halls, all hands, conferences, and leadership summits. You will serve as the
primary production lead on keynote and large-scale broadcast events, managing everything
from show flow architecture and speaker preparation to live direction and post-event
debrief.

The ideal candidate has deep fluency in advanced Zoom production and virtual event
platforms, an instinct for audience engagement in distributed environments, and the
composure to make real-time decisions during live broadcasts in front of thousands of
employees and stakeholders.
*This is a contract role covering a parental leave, with the expectation of full workload
ownership from day one. You will step into an active portfolio of high-profile enterprise
events and be trusted to deliver without a transition period.

WHAT YOU'LL OWN
Event content & production management
" Lead content and production execution across virtual, hybrid, and live enterprise
events from early planning through live show and post-event wrap
" Partner with program stakeholders to design the full event experience: technical
agenda, show flow, audience engagement strategy, and production quality
standards aligned to each event's goals
" Serve as the primary keynote and general session production liaison between the
core events team, GapTech AV, external technology partners, third-party agencies,
and internal stakeholders
" Direct live broadcasts in real time, making confident production calls in partnership
with the events team and technical crew
" Manage simultaneous workstreams across multiple events at varying stages of
production without losing precision on any of them

Speaker & presenter management
" Own end-to-end speaker management: communications, scheduling, tech checks,
rehearsals, recordings, and live appearances for internal and external presenters
" Provide on-camera coaching and presentation guidance to executives and senior
leaders, ensuring every speaker is confident, prepared, and on-message before
going live
" Coordinate all presenter resources and support systems; ensure nothing is left to
chance on show day
" Lead pre-event table reads, stakeholder reviews, and full rehearsals, facilitating
alignment between content leads and production team
" Work closely with content leads to integrate all presentation elements slides,
video, live demos, remote speakers into a cohesive, polished show

Process design & operational excellence
" Build and maintain repeatable production processes for enterprise event delivery
scalable enough to serve a complex, matrixed organization and precise enough to
hold up under pressure
" Own all production documentation: timelines, session logistics, rehearsal and tech
check schedules, cue sheets, and run-of-show documents
" Develop and manage content collection and delivery processes: track presentation
versions, follow up on missing assets, and ensure all final materials are consolidated
and accounted for in advance of each show
" Lead structured post-event production debriefs covering technical performance,
content quality, and process gaps; translate findings into actionable improvements
" Maintain and continuously optimize production templates and tools for the broader
events team
Cross-functional partnership
" Collaborate closely with the Events team and cross-functional partners in GapTech,
Communications, Workplace Experience, and other business units to ensure
cohesive, on-brand execution
" Facilitate alignment between content strategy and event production for high-profile
meetings, conferences, and leadership events
" Participate in regular core team and production meetings, and represent the
production function confidently in ad hoc stakeholder discussions
" Partner with external technical production vendors and third-party agencies,
managing scope, timelines, and accountability on deliverables

WHO YOU ARE
Experience
" 5 8 years of experience in event production, content management, or live broadcast
production in a corporate or agency environment
" Deep, hands-on expertise producing large-scale events on Zoom webinars, town
halls, all-hands broadcasts, and multi-session conferences including advanced
host and production controls
" Demonstrated experience producing keynotes and general sessions for large
audiences, with full ownership of show flow and on-site or remote direction
" Experience working in large, matrixed organizations with multiple concurrent
stakeholder groups and competing priorities
" Familiarity with enterprise collaboration tools, digital asset management systems,
and broadcast production or live streaming environments
" Bachelor's degree in communications, media production, marketing, or a related
field; equivalent experience considered

Skills & qualities
" Technically fluent across virtual event platforms, broadcast production tools, and
enterprise AV environments you know the stack and can troubleshoot it under
pressure
" Exceptionally organized with strong process design instincts; you build systems that
others can rely on
" Calm and decisive in high-pressure live environments the person the room looks
to when something unexpected happens
" Executive presence and communication skills strong enough to coach senior leaders
and hold a room of stakeholders
" A strategic thinker who sees audience engagement not as a feature but as the point
and designs for it from the start

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.