Creative Repair Technician

Surface Experts Franchising LLC

Fort Mill, SC

JOB DETAILS
SALARY
$20–$25 Per Hour
SKILLS
Construction, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Facilities Management, Facilities and Maintenance, Furniture, Maintenance Services, Manufacturing, Mentoring, On Call, Organizational Skills, Painting (Facilities and Maintenance), Problem Solving Skills, Process Improvement, Resolve Customer Issues, Sculpture, Small Business, Time Management
LOCATION
Fort Mill, SC
POSTED
30+ days ago

Responsive Recruiter

Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job. Take advantage of an artistic outlet as your work creatively to complete repairs usually in an hour or less.

A Day in the Life of a Surface Experts Technician ------------------------------------------------

https://www.youtube.com/watch?v=J0nCFdtqqsWE

OFFER --------

Base Salary Bonus Opportunity Performance-based commissions starting on day 1

Great Work-Life Balance No required overtime, no nights, no weekends

Time Off Paid holidays and accruable vacation Flexible Work Schedule Can accommodate midweek appointments Paid New Hire Training Onboarding includes learning alongside a trained technician

Company Car Each technician drives a branded company vehicle for job duties

Tools Included All necessary tools and products are provided

Learn a New Trade Develop skills in a brand-new emerging trade

Supportive Work Environment Team celebrates achievements and collaborates in their approach to problem-solving

Small Business Local business with an owner who works alongside the team each day

Mentorship Opportunities Ongoing repair training and career development

Dedicated Help Lines Technician Support Team on call to assist with questions

DUTIES --------

In the Field Daily Complete 4 or more creative repairs on-site each day Perform work on-location while displaying good customer service and communication Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Customer Service and Communication Treat tenants and staff with exceptional customer service Update progress on repairs by entering information and notes on our CRM Dispatch tool Problem-solve alongside our designated Support Team for any issue Follow Repair Process Learn and integrate our one-of-a-kind 5-step process into your creative routine Master each instrument and tool in your personalized tool-kit Flex your artistic talents - each repair requires a unique solution

QUALIFICATIONS ----------------

Hands-on experience doing some form of manual work - From construction and manufacturing to painting or sculpting. A background in facilities maintenance is helpful but not a deal breaker. Must be able to see, distinguish, and replicate colors - A familiarity with color and color matching is integral to our process.

ABOUT SURFACE EXPERTS ------------------------

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it.

By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile.

Our competitors want to resurface everything - even damage only a few inches wide. We can repair those small spots resulting in happy customers who keep on calling us back.

Our goal is happy customers who have saved money and time while avoiding adding another damaged surface to the landfill.

Our typical repair doesnt make a mess, doesnt leave a smell, and doesnt take more than 2 hours. Technicians usually need only a tablespoon or two of product meaning they can carry everything with them in a small truck or car.

VISION --------

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION --------

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES --------

Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants

COMPENSATION -------------

$20.00 - $25.00 per hour

About Surface Experts ------------------------

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything.

We pride ourselves in our ability to provide incredibly fast service while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products resulting in a durable and appealing repair all provided with a smile.

Most repairs are simple and smaller than a dinner plate yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money, and wasted materials that end up in a landfill.

Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission ------------

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.

Our Vision ------------

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values ------------

Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Surface Experts Corporate.

About the Company

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Surface Experts Franchising LLC