Credentialed Trainer

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Credentialed Trainer

Rome, GA, United States

Job ID: R229044

Shift: 1st

Job Type: Regular

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Department:

12252 Enterprise Corporate - Clinical Informatics

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Provide onsite provider personalization after EPIC U classes. Ongoing provider support for epic specific personalization. Adding and updating technical application such as MFA's and IT technology. Providing drop in services for all Floyd Teammates. Monday-Friday 8-4:30pm.

Pay Range

$25.30 - $37.95

Major Responsibilities:

• Facilitate electronic health record (EHR) and clinical application training through synchronous and asynchronous methods including computer-based training, facilitated interactive virtual workshops, on-site training, virtual instructor led training and virtual reality/simulation-based scenarios.
• Conduct testing of lesson plans in the training environment for accuracy following upgrades and other significant changes.
• Conduct review of training documents for quality, relevancy and accuracy in the training environment annually and maintain current inventory of education materials.
• Identify opportunities to improve lesson plans, training strategies, curriculum, tactics and offer suggestions for enhancing engagement and support of the training program.
• Conduct 1:1 personalization session with clinicians to ensure effective and efficient use of the EHR, tailored to the specific needs of the user.
• Gather feedback on all training delivered.
• Facilitate follow-up and ongoing training, both in individual and group settings using content based on user data.
• Assist in the review of all education documents for accuracy and relevance (tip sheets, job aids, quick start guides, etc.) for all clinical end users.
• Keeps abreast with industry trends and best practices for training and development through continuous education, professional organizations and conferences.

Licensure, Registration, and/or Certification Required:

• Epic Credentialed Trainer Certification required within 6 months of hire

Education Required:

• Associate's degree in business, Adult Education, Clinical or IT Related Field

Experience Required:

• Typically, 2 years experience in adult education, clinical informatics or healthcare required. Previous Epic experience in IT or as an end user preferred.

Knowledge, Skills & Abilities Required:

• Strong organizational skills
• Strong communication skills (verbal and written)
• Ability to present to large groups of people both virtually, in person and recorded as needed
• Effective critical thinking skills, decision making and problem solving
• Proficient with all Microsoft office products and the ability to learn other applications proficiently

Physical Requirements and Working Conditions:

Preferred Job Requirements:

Licensure, Registration, and/or Certification Required:

• Epic Credentialed Trainer Certification required within 6 months of hire

Education:

• Bachelor's Degree in Business, Adult Education, IT or Related Field Preferred

Experience Required:

• Typically, 2 years experience in adult education, clinical informatics or healthcare required. Previous Epic experience in IT or as an end user preferred.

Knowledge, Skills & Abilities Required:

• Strong organizational skills
• Strong communication skills (verbal and written)
• Ability to present to large groups of people both virtually, in person and recorded as needed
• Effective critical thinking skills, decision making and problem solving
• Proficient with all Microsoft office products and the ability to learn other applications proficiently

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The Clinical Informatics (CI) Trainer is responsible for ensuring that we are providing comprehensive, relevant, sometimes complex education to new and existing clinical teammates. The CI Trainer uses evidence-based, adult learning theory principles. Training is provided through synchronous and asynchronous methods and includes computer-based training, trainer facilitated interactive virtual workshops, on-site training, and virtual instructor-led training. The trainer is responsible for continuously evaluating the effectiveness of training, and works with operational, clinical informatics and training teammates to suggest enhancements to not only the training material, but also to the underlying workflows that may need optimization.

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