Credit Analyst I

The Fountain Group is currently seeking a Credit & Collection Specialistfor a prominent client of ours. This position is located in Clearwater, FL . Details for the position are as follows:

Job Title: Credit & Collection Specialist
Location: Clearwater, FL Hybrid
Pay Rate: $21.79/hr
Duration: 5 Months

Job Description

• Manage credit and collections activities for a portfolio of strategic and high-priority customer accounts.
• Review, prioritize, and process collections cases to meet established productivity and resolution targets.
• Analyze accounts receivable balances, aging reports, payment histories, and account trends to identify collection risks and opportunities.
• Investigate, reconcile, and resolve customer claims, deductions, disputes, and account discrepancies.
• Collaborate with Customer Care, Pricing, Traffic, Sales, and Finance teams to resolve billing and payment-related issues.
• Support bad debt reduction initiatives through proactive account monitoring and collection efforts.
• Prepare customer account analyses, aging reports, status updates, and ad hoc financial reports.
• Participate in account review meetings and provide recommendations on account actions and risk mitigation.
• Maintain accurate documentation, account records, and compliance with internal controls, policies, and procedures.
• Assist with escalated customer account issues and provide backup support across the collections team.

Education

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or related field preferred.
• Equivalent experience in credit, collections, accounts receivable, or finance operations considered.

Required Skills

• Credit and collections management.
• Accounts receivable (AR) analysis and aging review.
• Customer account reconciliation and dispute resolution.
• Claims management, deduction processing, and account discrepancy investigation.
• Credit risk assessment and account monitoring.
• Cash application and payment analysis.
• Financial reporting, account analysis, and collections metrics tracking.
• ERP, accounting, or financial management systems experience.
• Collections case management and resolution workflows.
• Internal controls compliance and financial documentation management.
• Data analysis, trend identification, and receivables performance monitoring.

Preferred Skills

• Experience managing strategic, high-volume, or sensitive customer accounts.
• Bad debt reduction and write-off prevention initiatives.
• Cross-functional collaboration within Sales, Pricing, Customer Service, Logistics, and Finance organizations.
• Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, filtering, and reporting.
• Shared services, corporate finance, or business-to-business (B2B) collections experience.
• Experience supporting account review meetings and customer portfolio management.