WHY MILLCRAFT

At Millcraft, we’re more than a business, we’re a family. For over 100 years, we’ve been proud to serve the paper, packaging, and graphic arts industries, guided by our values of Family, Passion, Aspire, Responsible, and Deliver. We care deeply about our people, our customers, and our communities, and we believe in creating a place where you can grow, belong, and make a real difference. Come join us and be part of something truly special.

THE DIFFERENCE YOU WILL MAKE

Millcraft Paper Company invites applications for the full-time position of Credit Analyst. Reporting to the Credit Manager, this role keeps orders moving and cash coming in — performing due diligence on new accounts, making daily order release decisions, taking customer payments through Versapay, and resolving the disputes that keep invoices from being paid. It carries real decision-making authority on order releases and credit lines. How the work gets done matters just as much: this is a collaborative team handling significant daily volume, and we are looking for someone who communicates promptly and professionally, partners well across all departments, and brings positive energy.

CORE FUNCTIONS OF THIS ROLE

WHAT YOU’LL NEED TO SUCCEED

WHAT WINNING LOOKS LIKE

• Held orders are reduced by maintaining accounts properly, released quickly or escalated timely to protect deadlines, keeping communication prompt and helpful.

• Trace disputes to their root cause and resolve, preventing bottlenecks all while successfully driving down DSO and bad debt reserve.

• Credit, CX, Operations, and Sales operate as partners —continuing order flow, the customer experience stays positive, and the company's position is protected.

GROWTH PATH

A path toward senior credit responsibility and, in time, Credit Manager, with expanding order release and credit line authority along the way. Millcraft supports continued development through NACM coursework and our Tuition Reimbursement Program.