Credit Analyst Position Summary: This role reports to the Credit Manager and is responsible for assisting with and coordinating customer payment collections, delivering customer service, analyzing credit data, and reducing bad debt risk. Also involves collaborating with the Credit department to address credit issues and handling large volumes of invoice data. Key Duties and Responsibilities:
Make collection calls to collect accounts receivables
Answer inbound calls from customers and provide customer service for account related inquires, including invoice/statement requests, and payments
Protect receivable by exercising all legal rights in collections
Submit write offs for approval
Negotiate payment of debts owed
Reconcile customer statements/billing
Review unapplied payments to make certain monies are applied correctly
Investigate and resolve problems that are a factor in a customer not paying an invoice
Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns, and discrepancies
Demonstrate excellent communication skills when dealing with customers in high intensity situations Critical Knowledge and Skills:
Effective business writing and professional communication skills
Employ sensitivity, business acumen, and good judgment when securing prompt payment from customers
Proficient in basic computer skills and ability to learn company systems
Good judgment and decision-making
• Use and apply basic accounting principles
Start ASAP - 1 or 2 interviews before offer is made
$27 - $29/hour
Prior experience in credit collections is highly preferred
Excellent customer service and email/phone communications required
Required to pass background/drug test
Numbers & Facts
Location
Tolleson, Arizona
Salary
$27–$29 Per Hour
Skills
Accountingunmatched
Accounts Receivableunmatched
Billingunmatched
Business Skillsunmatched
Business Writingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Credit Analysisunmatched
Credit and Collectionsunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Legalunmatched
Past Due Accountsunmatched
Problem Solving Skillsunmatched
Reconciliationunmatched
Risk Managementunmatched
Telephone Skillsunmatched
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