Credit Analyst

JOB SUMMARY: The Credit Analyst is responsible for assisting the credit team in mitigating credit

risk through credit analysis of the AR portfolio and working with all customers in an accurate, timely

and professional manner. This position will develop strong relationships with new and existing

customers, both internal and external, ensuring ongoing successful partnerships. The Credit Analyst

plays a pivotal role in the Credit department, which is a multi-functional area, interacting with many

business departments within the company. Our role in the company provides us with an opportunity

to provide value added services to both our external and internal customer base.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Ensure prompt attention to all matters that impact the order to cash cycle
• Responsible for the approval or denial of credit orders in accordance with established

policies, practices, and procedures in a manner that will result in harmonious ongoing

relationships with customers both internal and external with a focus on ease of doing

business, while balancing risk and the minimization of bad debt losses

• Knows, understands and applies the company's credit and collection policies, practices, and

procedures

• Reviews regularly the status of collections impacting accounts to assure that accounts are in

sound condition with on-going credit risk appraisal of customer portfolio

• Initiate credit limit reviews and solicit financial statements on an as needed basis and in

compliance with policy

• Analyzes requests for credit and approves terms and limits within policy for investigations of

new customers by analyzing financial statements, trade and bank references as well as any

company credit reports available to help assist in the credit decision process

• Represent all aspects of the credit and collection function to insure operating system is

utilized optimally

• Review and confirm all processes and procedures are working as designed. Develop, create

and analyze reports to ensure all business needs are being met

• Submits credit requests beyond the position's authority to the Credit Supervisor
• Respond to internal and external inquiries relative to the credit department
• Initiate contact and maintain close, harmonious relationships with customers, peers, sales,

customer service, and outside sources of credit information

• Collaborate closely with sales department to resolve any disputes; including, but not limited

to pricing and quantity but advertising and promotional allowance / expenses as well

• Participate and recommend what actions need to be taken on delinquent account
• Monitor all accounts for possible bad debt write-offs and report results to Credit Supervisor

for proper recording

MINIMUM QUALIFICATIONS:

• High School Diploma or Equivalent and a minimum of 3 years in commercial credit
• The ability to be a strong self-starter who is solution oriented with good follow through skills
• Ability to operate in a fast-paced environment, handling a high volume of work, prioritizing

multiple tasks, while making decisions with limited information, and communicate decisions

effectively with internal and external customers while maintaining a harmonious balanced

relationship

• Analytical skills- Ability to apply these skills to evaluating customer credit data and make

sound decisions concerning credit terms and processing order(s)

• Ability to write reports, business correspondence, and standard operating procedure(s) and

or manuals

• Intermediate or advanced Microsoft Office skills: Outlook, PowerPoint, and EXCEL with

demonstrated expertise utilizing formulas- VLOOKUP's, pivot tables, and calendar / time

management

• Credit Scoring utilizing rules and metrics
• Ability to present information in front of colleagues and/or senior management
• Communicates ideas clearly and succinctly; effectively listens and responds to other. Ensures

appropriate information flows freely

• Teamwork - effectively works within the department and across departments as a pro-active

team member.

• Ability to handle conflict and find resolution
• Ability to help achieve department KPI's and goals
• Prior experience in commercial credit 3+ year