Credit Analyst

Location: Yonkers, NY
Compensation: $55-65k

Position Summary

The Credit Analyst is responsible for evaluating customer accounts, managing collections activities, supporting accounts receivable processes, and minimizing credit risk exposure. This role works closely with customers, sales teams, customer service representatives, and management to ensure timely payment of outstanding balances while maintaining strong customer relationships.

Key Responsibilities

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• Respond to routine credit inquiries and correspondence from customers and internal sales teams.
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• Manage collection efforts for past-due and delinquent accounts through phone and email communication.
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• Identify delinquent accounts for potential referral to outside collection agencies or legal counsel.
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• Conduct daily reviews of order hold reports and account status dashboards.
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• Evaluate and authorize the release or continued hold of customer orders based on credit status.
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• Investigate and resolve customer service issues that may contribute to payment delays, coordinating with appropriate internal teams.
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• Post customer remittances and payments accurately to Accounts Receivable records.
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• Monitor customer financial health and promptly escalate potential risks or concerns to the Senior Credit Manager.
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• Assist with accounts receivable administration, reporting, reconciliations, and special projects as assigned by the Senior Credit Manager or Senior Controller.
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• Maintain accurate account documentation and collection notes within company systems.
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Qualifications

Education

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• Associate's degree in Finance, Accounting, Business Administration, or a related field preferred.
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• Equivalent work experience will be considered.
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• Minimum of 1 year of Accounts Receivable experience preferred.
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• 3–5 years of commercial collections, credit, or accounting experience preferred.
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• Experience working in a business-to-business (B2B) environment is a plus.
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Knowledge, Skills & Abilities

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• Strong understanding of credit, collections, and accounts receivable processes.
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• Excellent verbal and written communication skills.
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• Strong organizational skills with the ability to manage multiple priorities and deadlines.
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• Effective problem-solving and analytical abilities.
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• Proficiency in Microsoft Office, particularly Excel.
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• Ability to work independently while contributing effectively within a team environment.
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• High level of accuracy, attention to detail, and professionalism.
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