Credit and Accounts Receivable Supervisor

The Credit and Accounts Receivable Supervisor is responsible for overseeing all aspects of the company's credit, collections, cash application, and accounts receivable functions. This role ensures timely collection of receivables, effective credit risk management, and accurate financial reporting while supporting business growth and customer relationships. The Supervisor leads a team responsible for invoicing, dispute resolution, and collections, and partners cross-functionally with sales, customer service, and finance to optimize the order-to-cash process, minimize bad debt, and improve cash flow.

Duties and Responsibilities:

• Establish and maintain customer credit limits, terms, and risk profiles
• Review and approve new accounts and credit line adjustments
• Monitor customer exposure and enforce credit policies to minimize bad debt
• Oversee collection strategies to ensure timely resolution of past due balances
• Monitor aging trends to reduction of overdue receivables
• Manage end-to-end A/R processes including invoicing, cash application.
• Ensure accuracy and timeliness of customer invoicing and payment posting
• Lead, coach, and develop Credit and A/R team members
• Manage, develop and monitor team based on performance, department targets and company goals
• Drive a culture of accountability, continuous improvement, and customer service
• Monitor key performance indicators (KPIs) aging, past due and bad debt
• Provide regular reporting and insights to Finance leadership
• Analyze trends and recommend actions to improve collections and reduce risk
• Identify opportunities to streamline order-to-cash processes and improve efficiency
• Partner with IT and Master Data teams on system enhancements (SAP, automation, workflows)
• Ensure compliance with internal controls, audit requirements, and company policies
• Work closely with Sales, Customer Service, Pricing, and Finance teams
• Act as a key liaison between commercial teams and finance

Minimum Job Requirements:

Education/Certifications and Experience:

• Bachelor's degree in Accounting, Finance or Business preferred
• 5+ years of relevant experience in accounting, collections, or related fields.
• 2+ years of supervisory or team lead experience.
• Minimum 2 years' experience work with SAP.

Knowledge, Skills, and Abilities:

• Demonstrated understanding of GAAP, internal controls and accrual accounting.
• Experience with ERP systems, preferably SAP.
• Exposure to robotic or automated processing systems.
• Strong analytical, problem-solving, and financial interpretation skills.
• Ability to read, interpret, and validate credit reports (D&B).
• Proficiency with Microsoft Office Suite, especially Excel (pivot tables, aging analysis, reporting dashboards).
• Strong verbal and written communication skills across all organizational levels.
• Demonstrated leadership ability with a track record of developing and guiding teams.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Excellent relationship-building skills with internal and external stakeholders.
• High attention to detail and commitment to accuracy.

Working Conditions and Physical Effort:

• In office position.
• Minimal travel when needed.

Expectations

• Will demonstrate, promote and exemplify the Company's Core Values.

At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is:

$55,366.00 - $93,842.00

Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location.

C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds.

We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.

For additional information about our company, go to www.chg.com.

C.H. Guenther & Son and its subsidiaries are E-Verify participating employers.

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All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required.

AA/EEO/Drug-Free Employer