Credit and Collection Manager

We are seeking a dynamic and results -driven Manager of Credit and Collections<\/b> to join our team and play a pivotal role in ensuring the financial success of our organization. Reporting directly to the CFO, this key leadership position will oversee a talented team of credit analysts and collections specialists. Your expertise will drive strategies to optimize cash flow, minimize credit risk, and maintain strong, positive relationships with our customers.
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In this role, you’ll have the opportunity to make a significant impact on our bottom line by ensuring prompt payments, effective risk management, and seamless collaboration across departments.
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Key Responsibilities:<\/b>
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• Credit Appraisal:<\/b> Assess the creditworthiness of potential clients, analyzing financial statements, credit reports, and payment histories to ensure informed decision -making before extending credit terms.
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• Setting Credit Parameters:<\/b> Establish and adjust credit limits for customers based on their financial stability and credit history, ensuring a balanced approach to risk.
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• Credit Policy Development:<\/b> Create and enforce robust credit policies and procedures that clearly define credit terms and collection processes to protect company assets.
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• Collaboration Across Departments:<\/b> Work closely with Sales, Finance, and other teams to optimize the onboarding of new clients and the management of existing accounts.
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• Billing and Invoicing Oversight:<\/b> Ensure the accuracy and timeliness of billing and invoicing, adhering to contract terms for completed projects.
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• Dispute Resolution:<\/b> Handle and resolve billing or payment disputes, collaborating with project managers, clients, and suppliers to find mutually beneficial solutions.
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• Cash Flow Management:<\/b> Proactively monitor cash flow and working capital, ensuring the company meets its financial obligations while supporting ongoing operations.
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• Credit Reporting Compliance:<\/b> Fulfill all necessary credit reporting requirements and ensure adherence to legal standards.
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• Risk Mitigation:<\/b> Identify and mitigate credit risks to minimize bad debt and safeguard financial health.
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• Record Keeping:<\/b> Maintain thorough records of credit and collection activities, including communication and payment history, for transparency and compliance.
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• Regulatory Compliance:<\/b> Ensure strict compliance with relevant laws and regulations, including the Fair Debt Collection Practices Act (FDCPA).
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• Cross -Departmental Communication:<\/b> Foster seamless communication with other departments, attending Sales, Parts, and Service meetings to ensure a unified approach to credit and collections.
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• Regular Reporting:<\/b> Provide senior management with timely updates on accounts receivable, collections efforts, and financial status.
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• Credit Analysis:<\/b> Conduct periodic reviews of existing client creditworthiness and adjust credit terms as necessary to reflect any changes.
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• Training & Development:<\/b> Lead training initiatives for Sales, Department Managers, and other team members to ensure clear understanding of credit policies and procedures.
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• Enhance Customer Relations:<\/b> Build and maintain strong, positive customer relationships, ensuring an exceptional experience throughout their engagement with the company.
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• Auditing Excellence:<\/b> Perform regular audits of rental purchases to verify their accuracy and ensure compliance with company credit policies.
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  Requirements<\/h3>

  Qualifications:<\/b>
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  • Educational Background:<\/b> A Bachelor’s degree (or equivalent) in Accounting, Finance, or a related field.
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  • Experience:<\/b> At least 5 years of hands -on experience in finance, credit management, or collections, with a proven track record of success in similar roles.
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  • Advanced Excel Skills:<\/b> Strong proficiency in Excel to analyze data, create reports, and manage financial models with ease.
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  • Analytical Expertise:<\/b> Exceptional organizational, analytical, and problem -solving abilities, with a keen eye for detail and a strategic approach to complex issues.
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  • Communication & Relationship Building:<\/b> Outstanding verbal and written communication skills, with the ability to build and maintain positive relationships at all levels of the organization and with external partners.
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  • Business Acumen:<\/b> Deep understanding of business and financial operations, combined with the ability to think beyond the numbers and solve problems creatively.
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  • Time Management & Prioritization:<\/b> Demonstrated ability to prioritize tasks and manage multiple responsibilities in a fast -paced, dynamic environment.
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  • Professionalism & Enthusiasm:<\/b> A high level of professionalism, enthusiasm, and dedication, coupled with an unwavering attention to detail.
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  • Adaptability:<\/b> Flexibility to quickly adjust to shifting priorities and contribute effectively in an evolving workplace.
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