Credit and Collections Clerk

Job Description:

Now hiring for a Credit and Collections Clerk

Location: Monroe, LA

Pay Rate: $15.00 - $16.00 per hour

Schedule: 8 AM - 5 PM - Monday - Friday

If You Can Juggle Calls, Chat, and Coffee. We're Impressed.

Looking for Credit and Collections Clerk jobs in Monroe where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

We are currently seeking a Credit Coordinator with excellent organization skills and an outgoing personality. You will have responsibility for credit decisions, typically at a Regional level, and provide support and customer contact for credit.

Job Duties

• Responsible for daily credit processing, account maintenance, evaluation, and reconciliations, as well as collection efforts.
• The ideal candidate must be flexible and handle anything that might come their way.
• You will be a strong and reliable support to company operations, maintaining procedures, communication, and customer service.

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.

Preferred Qualifications

• 2 years of previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Credit and Collections Clerk.
• Must have excellent verbal and written communication skills
• Must be proficient in Microsoft Office and Excel
• Knowledge of credit and lien laws in the respective geographic area

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"The recruiter I worked with was very nice and understanding. They helped me find the job that was best for me." Staffmark Associate

Good vibes, good pay, good people. Join us - Apply here.

What You Will Do

As a Credit and Collections Clerk you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

Responsible for daily credit processing, account maintenance, evaluation and reconciliations as well as collection efforts. The ideal candidate must be, flexible and handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service.

A Credit and Collections Clerk serves as a trusted resource for customers by providing knowledgeable assistance, professional communication, and dependable support. This role combines customer service expertise with organization, problem solving, and attention to detail.

The Credit and Collections Clerk helps create positive customer experiences by responding promptly, maintaining accurate information, and working collaboratively to resolve concerns. Successful candidates contribute directly to customer loyalty and business success.

This career provides an opportunity to build meaningful relationships while delivering exceptional customer service every day.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.