Credit and Collections, Customer Relations, Detail Oriented, Develop and Maintain Customers, Medical Equipment, Organizational Skills, Past Due Accounts, Product Pricing, Resolve Customer Issues, Team Player
Our client, a Global Medical Device Manufacturer, has an immediate opening for a Credit and Collections Coordinator for a 18 Month+ contract. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment.
Position Description
- Contacts and/or is contacted by customers in order to resolve credit and/or collection issues while maintaining customer relationships.
- Telephones and/or sends form letter in initial steps of collection in delinquent account situations.
- Reviews orders and checks current account status, determines credit availability, and/or releases or holds orders.
- May accept payment or set-up payment schedules.
- Will document all customer inquiries to insure accurate credit date.
- May investigate duplication claims.
- Will generate and submit periodic reports regarding their responsibilities as assigned by supervisor.
- May research lost or misapplied payments and/or initiate refund of over payments.
- May help to resolve various customer issues such as: non-receipt of product, price discrepancy, and/or returns information when necessary.
- 3-5 years prior experience
- Bachelors degree highly desired
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iMPact Business Group, Inc.