Job Overview - Credit and Collections Specialist - 34215
The Credit and Collections Specialist is responsible for managing customer credit accounts and ensuring timely collection of payments. This role involves evaluating creditworthiness, monitoring accounts, resolving payment issues, and maintaining positive customer relationships.
Key Responsibilities:
Assess customer credit applications and set credit limits.
Monitor overdue accounts and contact customers to arrange payment.
Negotiate payment plans and resolve billing disputes.
Maintain accurate records of collections activity and account statuses.
Prepare aging reports and provide updates to management.
Requirements
Strong negotiation and communication skills.
Experience with credit analysis and collections.
Proficiency in accounting software and Microsoft Excel.
Sherpa Benefits
Sherpa offers benefits to contract employees who meet the following criteria:
Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible
Medical plan offered is BCBSNC Blue Options PPO
Premiums will be pre-taxed
Sherpa pays a portion of the Employee only premium for medical
90 day waiting period from date of hire
Medical, Dental, and Vision plans
Additional Job Details
Workplace Policy: #li-onsite
Seniority Level: Associate
Linked In Poster: #LI-AF1
About our Process
We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
Candidates for all Sherpa opportunities must be authorized to work in the United States.
Sherpa is an Equal Opportunity Employer.
Numbers & Facts
Location
Charlotte, NC
Salary
$20–$22 Per Hour
Skills
Accounting Softwareunmatched
Billingunmatched
Communication Skillsunmatched
Credit Analysisunmatched
Credit Riskunmatched
Credit and Collectionsunmatched
Customer Relationsunmatched
Dental Insuranceunmatched
Develop and Maintain Customersunmatched
Health Planunmatched
Microsoft Excelunmatched
Negotiation Skillsunmatched
Past Due Accountsunmatched
Preferred Provider Organization (PPO)unmatched
Record Keepingunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Time Managementunmatched
Vision Planunmatched
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