Credit and Collections Specialist

Payrate: $42.29–$44.50/hr

Location: Durham, NC 27703 (Onsite)
Schedule: Full-time, 40 hours/week , standard business hours
Job Type: Contract (W2) — Temp-to-hire potential
Openings: 1

Compensation & Benefits

• Pay Rate: $42.29–$44.50/hr (W2)
• Benefits available to full-time employees after 90 days
• 401(k) with company match available to eligible employees (per policy/tenure)

Position Summary

We are seeking a motivated, detail-oriented Senior Credit & Collections Specialist to support accounts receivable and collections efforts onsite in Durham, NC. This is a contract role with potential to convert based on attendance, performance, and business needs.

Key Responsibilities

• Manage accounts receivable to ensure timely collection of outstanding invoices
• Drive collections (reminders, outbound calls, payment plan negotiation)
• Communicate with customers on account status , discrepancies, and resolutions
• Resolve invoice disputes and payment issues with internal teams/customers
• Evaluate credit risk and support credit decision-making
• Prepare AR aging/collections/credit risk reports for leadership
• Maintain accurate documentation of credit & collection activities
• Ensure compliance with internal policies and identify process improvements

• Requirements

  • 5+ years in Credit & Collections / Accounts Receivable (or similar)
  • Bachelor’s degree in Finance, Business, Accounting, or related field
  • Experience with Great Plains (accounting software)
  • Strong Microsoft Office skills (Excel, Word, PowerPoint)
  • Excellent written/verbal communication + customer service mindset
  • High attention to detail, strong organization, ability to manage deadlines
  • Able to work independently in a target-driven environment
  • Attendance is mandatory for the first 90 days

  Preferred Qualifications

  • High-volume AR / corporate collections background
  • Strong Excel skills (pivot tables, VLOOKUP preferred)
  • Fortune 500 / large corporate environment experience